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Joe Rizza Acura

Orland Park, IL

4.6
2,050 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,050 reviews

February 17, 2021

Nice place....I find this dealership a very nice place to visit. Each time I've come, I appreciate their expediency and workmanship. Thanks again Crew. More

by ENHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Feb 22, 2021 -

Joe Rizza Acura responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 17, 2021

The customer service was very helpful with my concerns about my new vehicle and answered all of my questions with professionalism very excellent teamwork. Would recommend More

by Virginmax65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 16, 2021

Chris and the rest of the team and Service do a fantastic job. Every time I call for an appointment, the phone is picked up immediately and I get great service and I get to pick any service date that I want. More

by NEAL.PEKALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Joe Rizza Acura responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 16, 2021

Thanks for a quick and painless purchase! You guys made it quick and easy to buy my car. Thanks for all the help guys appreciate it! More

by AMEER.ALASSADI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Omar Hammad
Feb 19, 2021 -

Joe Rizza Acura responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 13, 2021

Very courteous listen two what you were telling them what is wrong with the car fix it in a reasonable amount of time no complaints whatsoever would strongly recommend More

by tgrieco84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 13, 2021

Ted Jurick is the best out there! I trust him with any and all my car needs! I know I can always count of Joe Rizza Acura! :) best out there! More

by carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

Excellent dealer with excellent service. The sales team is excellent and the service team is excellent. The excellently execute excellent service excellently with excellent skills and excellent knowledge a More

by jbjr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke, Tom
Apr 07, 2021 -

Joe Rizza Acura responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

Jay Weber and Bill Kassanitz were able to provide an excellent experience and outstanding deal. I would definitely recommend Joe Rizza Acura for your next new or pre-owned car. More

by PUMITA31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Weber and Bill Kassanitz
Feb 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Acura! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

Courteous and prompt service . Easy to deal with - great Customer service - always! I used to be concerned , in the past , prior to owning an Acura about going to a dealer for service. Reputation was always More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know her name but she is at checkout/payment. Always friendly and professional!
Feb 17, 2021 -

Joe Rizza Acura responded

Todd, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

I came to Joe Rizza Acura to buy a TLX, my Sales person was Bob Caputo, and the Manager I dealt with was Anthony LaGiglio, they were both Fantastic to deal with, even Anthony as the Manager he came and sat More

by rarryo434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony LaGiglio
Feb 12, 2021 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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