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Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,052 reviews

March 16, 2021

The customer service at Joe Rizzo Acura is phenomenal! Their service department is professional and extremely courteous. I highly recommend either purchasing a new vehicle or getting your Ac More

by cakiwowo2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

I am always pleased with the service I recieve at Joe Rizza Acura! I trust them with the maintenance of my car. They are dependable and trustworthy!!! More

by NORENESHADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

The only complaint I have was when I asked for the key chain for my keys, they gave me a gray plastic key chain. I bought a car for more than $38,000 n I got a plastic key chain. I was so degraded n want More

by JULIESUN913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Joe Rizza Acura responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

The experience is always pleasant. The team is courteous and clear on what needs to be done. They keep me well informed and let me know the service is complete. More

by HAYES514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee
Mar 18, 2021 -

Joe Rizza Acura responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

This was my fourth Acura from Joe Rizza in Orland Park. The professional and friendly service from the members, in all departments is exemplary. Kudos! More

by LKOZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Alyssa Adams, Anthony LaGiglio
Mar 17, 2021 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Joe Rizza Dealership was professional and courteous. Matt kept me informed with everything that was going on with my vehicle. Thank you very very much. More

by THORNE_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

It was easy to make the appointment. The girl greeted me too my cat and showed me to the waiting room. She was friendly and made me feel welcome. More

by EILEENKOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A girl took care of me in service. I don’t know her name. She was excellent
Mar 18, 2021 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Was very helpful and fast with service, and very informative about the my issues pertaining to my vehicle. The service advisor where very nice and professional. More

by Mallettrobert67yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Joe Rizza Acura responded

It is always our goal to earn your 5-star rating! However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 13, 2021

Staff is very friendly and knowledgeable about their product. Sales management knew little about lease financing and could not offer better incentives to lower price. More

by JOETELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Alyssa Adams
Mar 18, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 12, 2021

Great service! Love this Acura location. My third Acura from this location. My family and I love Acuras. Great people to work with! Super friendly. More

by rashrash24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who dod the financing. I don’t remember his name. He was a great help!! , Anthony LaGiglio
Mar 18, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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