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Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,052 reviews

March 25, 2021

Rushed me along dis not let me test drive and insisted I finalize deal that day even though I said I had to get back to my work from home job More

by Evelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Mar 26, 2021 -

Joe Rizza Acura responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 25, 2021

Great place to have your vehicle serviced. People there are honest and friendly.Have been customer there for past 15 years and still coming here. More

by Mike R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nora Rizza
Mar 30, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

The staff is very friendly. As soon as I walked in the door they greeted me and showed me where the waiting room was and explained about how long it would take. More

by HASSANHILDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

I love how Acura put you in new loaner cars to temp you. I love how Acura put you in new loaner cars to temp you. Overall I love the calls to update me on my status of my vehicle. Great service! More

by Lakeshia_johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Joe Rizza Acura responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Came in for service and to purchase buy my car out from the lease. Everything was ready and went smoothly and blah blah blah blah to 25 words. More

by BBROWN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Mar 29, 2021 -

Joe Rizza Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

I was there for an oil change. Matt was very helpful and answered all my questions. He even showed me some other items on my car that I asked about. More

by c.worthi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

I had a wonderful experience at Rizza. I'm happy and satisfied with my used Linclon I purchased as a work car. Its a very nice vehicle for the price and it was a pleasurable and easy transaction. The More

by CHADRPD112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerard, Alyssa Adams, Anthony LaGiglio
Mar 26, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

The waiting area was clean, the service was given courteously, everyone was wearing a mask, and it didn’t cost me a fortune to get the work done. More

by Cindiestar634
Customer Service
Recommend Dealer
Yes
Employees Worked With
It was a female, I don’t remember her name
Mar 26, 2021 -

Joe Rizza Acura responded

Hello, thank you for taking the time to leave us this review. Here at Joe Rizza Acura we make it our top priority to ensure the safety of our customers, and are pleased to hear you felt comfortable during your time with us. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

Service and service rep. Was great. I think paper floor coverings would be helpful. A quick vacuum would also be an added nicety. I would recommend this service to a friend. More

by Konkus66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

Denise was wonderful in every way. I’ll be recommending her to my fam/friends. I look forward to revisiting for my next vehicle purchase! More

by CRPATE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Mar 26, 2021 -

Joe Rizza Acura responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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