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Joe Rizza Acura
Orland Park, IL
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,052 reviews
March 27, 2021
Awesome people skills ! Great department ! Everyone was friendly that I came in contact with. Chris went above and beyond! And whoever performed the services did good as well! They cleaned my car and it wa friendly that I came in contact with. Chris went above and beyond! And whoever performed the services did good as well! They cleaned my car and it was an enjoyable experience all around ! More
by Aubriellewheatly03
Verified Customer
March 27, 2021
Great service experience. Keep up the good work. I will definitely recommend this dealership. I am also considering purchasing another Acura automobile because of my experience with your service center. definitely recommend this dealership. I am also considering purchasing another Acura automobile because of my experience with your service center. Thanks again for your efforts. More
by gobaroghedo2
March 26, 2021
Always a good experience...service advisors always very good, attentive to requests for service and needs. Service done very well , capably and efficiently. Accommodating re setting a time for service app good, attentive to requests for service and needs. Service done very well , capably and efficiently. Accommodating re setting a time for service appointment that works More
by Zbalchunas
March 26, 2021
Consistently exhibits professionalism, patience and kindness. Everyone involved within this organization has been helpful. It is always a delight to return for service at Rizza - and will continue he kindness. Everyone involved within this organization has been helpful. It is always a delight to return for service at Rizza - and will continue hereafter. More
by LSMARTENSON
Employees Worked With
March 26, 2021
the problem was diagnosed correctly the first time parts were ordered and car was promptly fixed two days later. washed and vacuumed and on my way in less than an hour. a very positive experience. were ordered and car was promptly fixed two days later. washed and vacuumed and on my way in less than an hour. a very positive experience. More
by GERRY.OLMSTED52
Employees Worked With
March 25, 2021
Everything was fine. Matt took the time with the car to make sure everything I was reporting was taken care of. He kept me up to date with what was being done make sure everything I was reporting was taken care of. He kept me up to date with what was being done More
by Lora
Employees Worked With
March 25, 2021
Excellent service. It looks like the tech went to adjust the air pressure on the tires, but got distracted and forgot to adjust all of them. No big deal. Took me 3 minutes to let out the excess winter air. the air pressure on the tires, but got distracted and forgot to adjust all of them. No big deal. Took me 3 minutes to let out the excess winter air. More
by Andy
Employees Worked With
March 25, 2021
I have been a customer of Joe Rizza Acura for 18 years. 2003 TLS, 05 MDX, 07 MDX, 2010 MDX, 2012 MDX and 2017 MDX. The reasoning being Ted Jurick, Brad Dodge, Santiago, Matt, Chris and ALL of the mechanics 2003 TLS, 05 MDX, 07 MDX, 2010 MDX, 2012 MDX and 2017 MDX. The reasoning being Ted Jurick, Brad Dodge, Santiago, Matt, Chris and ALL of the mechanics that have worked on my vehicles over these years. They treat me with RESPECT and like ONE of their FAMILY. Thank You All More
by Sam S
March 25, 2021
I have been a customer of Joe Rizza Acura for 18 years. Starting with my 2003 TLS, 05 MDX, 07 MDX, 10 MDX, 12 MDX, and my 2017 MDX. The reasoning for this is Ted Jurick, Brad Dodge, Matt, Chris, Santiago a Starting with my 2003 TLS, 05 MDX, 07 MDX, 10 MDX, 12 MDX, and my 2017 MDX. The reasoning for this is Ted Jurick, Brad Dodge, Matt, Chris, Santiago and All of the mechanics that have worked on my vehicles of these years. They always have treated me with Respect and like I was one of their family. Thank you ALL More
by Sam S
March 25, 2021
Great service. Matt also noticed the front License. plates were missing, and got the necessary hardware and tools to have the plates mounted in the front. And fixed it. Thank you. plates were missing, and got the necessary hardware and tools to have the plates mounted in the front. And fixed it. Thank you. More
by LTMALL
