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Joe Rizza Acura
Orland Park, IL
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,052 reviews
March 30, 2021
The customer service staff are excellent. The prices are better than the roadside mechanics. The timing is impeccable. Took less than 45mins for oil change, full diagnostic, and tire rotation for less than better than the roadside mechanics. The timing is impeccable. Took less than 45mins for oil change, full diagnostic, and tire rotation for less than what it takes to do a jiffy lube oil change. Even give you free snacks and drive. More
by jamesbee
Verified Customer
March 29, 2021
I arrived on time for my appointment. My car was services and washed within the timeframe that was quoted to me. Thank you. Excellent service. services and washed within the timeframe that was quoted to me. Thank you. Excellent service. More
by MTAYLOR29
Employees Worked With
Not sure if the young woo man who worked with me. She was very professional, thorough, and informative.
March 29, 2021
Chris and Matt are the reason I come to Acura. They both always provide a world class experience. Thanks for always taking care of me always provide a world class experience. Thanks for always taking care of me More
by Leonhorton24
March 29, 2021
Awesome service experience as usual at Joe Rizza Acura. Chris seem to always be there and welcoming with a smile. The loaner was in great condition and allowed me to get some much needed errands done while Chris seem to always be there and welcoming with a smile. The loaner was in great condition and allowed me to get some much needed errands done while the car was being serviced. Keep up the great work. More
by JVINCENTWILLIAMS
March 29, 2021
This was my first service appt. I was checked in and offered refreshments and a comfortable waiting area with a TV. The entire experience was quite pleasant. offered refreshments and a comfortable waiting area with a TV. The entire experience was quite pleasant. More
by TYLERMABEL
Employees Worked With
March 28, 2021
The service was speedy and great. It speaks volumes that they offer your first oil change for free and wash. It definitely makes me want to come back for my next service. Not only did they give me the oil they offer your first oil change for free and wash. It definitely makes me want to come back for my next service. Not only did they give me the oil change and wash at no charge, they also replaced my cabin filter at no charge. They even offered to give me a driver# 1 key for free because my vehicle came with 2 driver #2 keys. I definitely made the right dealership choice. More
by LUCILLEROD15
March 27, 2021
Their service department is excellent. They had parts in stock for my 2008 MDX. Repairs were done within a few hours and I recieved a discount. stock for my 2008 MDX. Repairs were done within a few hours and I recieved a discount. More
by chasrayjr
March 27, 2021
Joe Rizza Acura is GREAT. They are professional and friendly and they get the job done. I recently purchased a 2021 Red Pearl RDX, which I love. This was a hard color to locate for me but Alyssa and Ge friendly and they get the job done. I recently purchased a 2021 Red Pearl RDX, which I love. This was a hard color to locate for me but Alyssa and Gerard found it for me in 4 days. And I love it. The woman working at the check out counter was friendly and patient too and fun to talk to also. Pat, the general manager and finance person was great too. He was patient and took his time explaining things to me. More
by D.Loury
