Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Acura
Orland Park, IL
2,213 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,213 reviews
January 21, 2022
I have a lot of trust in the information I was told about my car. I had the pleasure of working with Chris again. my car. I had the pleasure of working with Chris again. More
by GRANDPRE3
Verified CustomerEmployees Worked With
January 19, 2022
My opinon about the service is very good I’m very like a services is that a great services is that a great More
by Annaszeliga4
January 18, 2022
Service was really great and fast! Everyone working there was super nice and welcoming. I will be coming back periodically and getting my services done here. was super nice and welcoming. I will be coming back periodically and getting my services done here. More
by BIKERA72
Employees Worked With
Matt Fondren
January 18, 2022
I was pleased with interactions with staff and I didn’t plan to leaving with a vehicle, Acura MDX advance, but I did. And there was no pressure to complete transaction which I appreciated. plan to leaving with a vehicle, Acura MDX advance, but I did. And there was no pressure to complete transaction which I appreciated. More
by BALLARD.POWELL
January 18, 2022
They are professional and friendly and helpful. They always take good care of me and my vehicle. always take good care of me and my vehicle. More
by WOJCIECHSOBOL
January 18, 2022
The service is always good. The staff in not only helpful but also very knowledgeable. but also very knowledgeable. More
by jilesmj
January 15, 2022
I tried to make an appointment online for service but there was no availability. I called the dealer and spoke with Matt. He said just bring your car in anytime today and we’ll get you in. They were fant there was no availability. I called the dealer and spoke with Matt. He said just bring your car in anytime today and we’ll get you in. They were fantastic. They were able to get my transmission fluid changed so I could leave on vacation the next day without worry. They even gave a discount on the service without asking! Great service and people. More
by bev1232
January 14, 2022
Excellent customer service! Thank you for the prompt Excellent customer service! Thank you for the prompt timing and quality service provided. Would most definitely refer all my family and friends. Excellent customer service! Thank you for the prompt timing and quality service provided. Would most definitely refer all my family and friends. More
by SRADNIS
Employees Worked With
Matt Fondren
January 14, 2022
I went to pick up my daughter's car. The police had to be call it was and entire mess. Rude, nasty ,unprofessional and and completely childish. Please have a regional manager reach out. I would love to tell call it was and entire mess. Rude, nasty ,unprofessional and and completely childish. Please have a regional manager reach out. I would love to tell you more about the deplorable way I was treat. I would not recommend this business to anyone. More
by Dedee
Employees Worked With
Other Employees :
No one would intoduce themselves they just kept calling Ted who was the problem
