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Joe Rizza Acura
Orland Park, IL
2,213 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,213 reviews
March 30, 2018
BEST CAR BUYING EXPERIENCE EVER Our salesman, Jerry Johnson, was outstanding. Very helpful and not pushy. He made us feel very very comfortable. Jerry was extremely knowledgeable Our salesman, Jerry Johnson, was outstanding. Very helpful and not pushy. He made us feel very very comfortable. Jerry was extremely knowledgeable and very professional More
by Lovecar
Employees Worked With
Jerry Johnson
March 28, 2018
Five star Family, environment. Very respectful to women. From Internet, to sales, to finance to service and of course manager. Great team. Clean. Friendly envir Family, environment. Very respectful to women. From Internet, to sales, to finance to service and of course manager. Great team. Clean. Friendly environment. Good coffee too! More
by Senior lady
Employees Worked With
Bob Caputo, Omar Hammad, Heather Stratton, Jim McColgan
March 25, 2018
Great new car service - Ask for Denise - she is the best! Was not out to buy a car but Denise found one that I could not resist. Trade in, purchase and attention to detail was on point. Was not out to buy a car but Denise found one that I could not resist. Trade in, purchase and attention to detail was on point. More
by Loni
Employees Worked With
Denise Manikouras
March 11, 2018
Excellent experience from start to finish As soon-to-be new parents, we were looking forward to finding the best deal for a new family car. Coming in on the first day, we knew we wanted some t As soon-to-be new parents, we were looking forward to finding the best deal for a new family car. Coming in on the first day, we knew we wanted some time to think about our purchase. We were grateful for not feeling any pressure from the team members. We came in the next day and purchased the Acura MDX! It was a pleasure working with Ed, Chris and Omar throughout the entire process. They provided outstanding customer service and were able to meet us where we wanted on price. We will recommend Joe Rizza Acura to others we know in search of a new car! More
by SteveK
March 04, 2018
Great first car buying experience! The car buying process was very easy, we were only at the dealership for about 2 hours. The people who worked with us (Lg Sears, Alyssa, and Christoph The car buying process was very easy, we were only at the dealership for about 2 hours. The people who worked with us (Lg Sears, Alyssa, and Christopher Chojnowski) were very friendly. We were treated like family. This was a great first car buying experience, I would highly recommend Joe Rizza Acura! More
by Katomax001
Employees Worked With
Lg Sears Alyssa, Chris Chojnowski
February 28, 2018
Great customer service Very thankful to the general manager, Jim Mac, made the experience 1000x better. Not your typical car dealership feel. Thank you Jim! And thank Very thankful to the general manager, Jim Mac, made the experience 1000x better. Not your typical car dealership feel. Thank you Jim! And thank you Gerard for seeking car to me! More
by Andrea
September 28, 2017
All is good if it was not for the GM, dirty and Nasty. Coming to the show room and while you are looking, the GM comes out of his office looking at your shoe and up, he acts as if he is an under cover Poli Coming to the show room and while you are looking, the GM comes out of his office looking at your shoe and up, he acts as if he is an under cover Police. I asked him questions after discussing things with the salesman, he looked down to me and made me uncomfortable. He gives you a fake smile and walks away. I do not recommend Rizza of Orland park to anyone, due to this treatment. I honestly can not put it in words. More
by Acura Lover
Employees Worked With
July 28, 2017
Oi change Not so happy as a 1st time customer at Rizza Acura in Orland Park...tried to get the service manager to honor a oil change special coupon. He said no� Not so happy as a 1st time customer at Rizza Acura in Orland Park...tried to get the service manager to honor a oil change special coupon. He said no😕...this 1st time customer could have been a permanent customer...ijs More
by Take 5
Employees Worked With
Heather exceptionally friendly and offered $10 off!??, Heather Stratton
May 06, 2017
Great Service and met my time requirements I was able to bring my car in when I wanted to and it was taken care of immediately. The service personnel were very helpful and knowledgeable. I was able to bring my car in when I wanted to and it was taken care of immediately. The service personnel were very helpful and knowledgeable. More
by Silverquilter
Employees Worked With
Charlotte Guinta, Heather Stratton
April 28, 2017
Quality and service done right. My experience with the service department at Joe Rizza Acura was met with both professionalism and kindness from the staff. My car was towed their lat My experience with the service department at Joe Rizza Acura was met with both professionalism and kindness from the staff. My car was towed their late in the afternoon for a broken ball joint and drive axle and the work was done the next day. More
by etcg1
Employees Worked With
