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Joe Rizza Acura

Orland Park, IL

4.6
2,213 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,213 reviews

October 16, 2018

Pleasant purchase with no wasted time Gerard took great care of us. Easily answered all of our questions and made this one of the fastest, most pleasant car purchase experiences I've.ever More

by mlloyd1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for this great review! We're excited to hear that Gerard took care of you! He is a great asset and we appreciate all he does. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Great service Great job by adviser Chris. My car was towed Car in Friday at 3PM Had loaner waiting for me, out within 10 minutes. Car ready next morning all in le More

by dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for the nice feedback! Chris is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 13, 2018

purchase extended warranty. I met the Finance guy(Omar), 123 just like that, deal was done. He explained to me everything I needed to know, very knowledgeable guy. I was welcomed More

by Gaghamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Caputo, Omar Hammad
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback. Omar is a fantastic employee and we're thankful for everything he brings to our team. We appreciate your business! Best regards, Rawan Altaher - raltaher@rizzacars.com

October 12, 2018

Excellent Experience It was my first time to your service area with my new Acura and it was a very pleasant experience. Kiley wads helpful and thorough throughout the visi More

by BEVIRENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLIE
Oct 18, 2018 -

Joe Rizza Acura responded

Bevirene, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Good place to do business A surprisingly quick car buying experience. From running credit to Finance approval to Getting vehicle for delivery was the most efficient I have ever More

by PREZ112370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

It is very kind of you to write us such a nice review. We're proud to offer our customers an efficient car-buying experience, and I'm glad to hear that was the case for you. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Great Fast and the best customer service! Best service experience out of any dealership I have been to. I would recommend to anyone. Thank you very much More

by IZOKARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Keber, Bob Caputo
Oct 11, 2018 -

Joe Rizza Acura responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 10, 2018

Good customer service We are using Joe Rizza Acura service center for last 12 yrs. We can depend on them. We live in Munster, so, it is quite a drive for us. But we want to More

by PDHORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Matt Fondren
Oct 11, 2018 -

Joe Rizza Acura responded

Thank you for the wonderful review and for traveling to Joe Rizza Acura from quite a distance, we appreciate your customer loyalty. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Rawan Altaher - raltaher@rizzacars.com

October 09, 2018

I always have a great experience. Thanks! Fast and the best customer service! Best service experience out of any dealership I have been to. I would recommend to anyone. Thank you very much More

by NESREEN.SWEILEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
Oct 11, 2018 -

Joe Rizza Acura responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 08, 2018

Excellent service Everything went smoothly from start to finish. It was incredibly useful to finalize the price prior to arriving. Joe Rizza Acura was the only dealersh More

by vrcama03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa, Denise Manikouras, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

vrcama03, thank you for your kind words and congratulations on your new car! We are very happy to hear that everything went smoothly as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 06, 2018

Excellent Everyone I’ve dealt with @ this dealership over the last 13yrs.has been honest,trustworthy & friendly. I feel like when I bring my car in for service More

by MARKCHIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Caputo, Denise Manikouras, Charlotte Guinta, Matt Fondren, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

MARKCHIBE, thank you for your loyalty to our dealership and for taking the time to write this review. I'm glad to hear our team described as honest, trustworthy, and friendly. We aim to turn every person that visits us into a repeat customer. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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