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Joe Rizza Acura

Orland Park, IL

4.6
2,213 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,213 reviews

December 20, 2018

Ted in service is the best!!! Ted in service is the best would never go to another Acura dealership because of his great service. Would recommend Joe Rizza to friends because of t More

by maryannhektoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Joe Rizza Acura responded

Hi maryannhekoten, and thank you for this great review! We're happy to hear that Ted took care of you! He is a great asset and we appreciate all that he does. Best, Rawan Altaher - raltaher@rizzacars.com

December 18, 2018

Not satisfied Dec 5th I came in for a routine check everything checked out perfect per the service center,two weeks later my car doesn't start. I took my car back More

by MZBROOKS1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Dec 19, 2018 -

Joe Rizza Acura responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

December 17, 2018

always excellent I would buy another Acura MDX if just for the service department alone. Matt and Charlotte roll out the red carpet for us every time. More

by SHELLY_MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
Dec 18, 2018 -

Joe Rizza Acura responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

My favorite Acura! The service was quick and efficient. The car was left very clean. I appreciated the time estimate when I checked in and they were even faster than a More

by jimmarkres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie. , Bob Caputo
Dec 13, 2018 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

Accurate service for my Accura MDX Top notch Salesman, professional, courteous. Followed with Top Notch service of your Vehicle. All in one dynamic atmosphere. Thanks for keeping More

by SAMS_TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

#1 Dealership The best dealership I've ever been to in the 45+years I have been purchasing cars. Even other Acura dealerships do not compare with Joe Rizza. More

by TRUAXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Caputo, Charlotte Guinta, Matt Fondren
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

Great service Staff is friendly, service is great, no long waitin. This is the only place I bring my car. I highly recommend them for service on you car More

by YONNIE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Matt Fondren
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for this amazing review and feedback. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

They take care of you and your car I am very comfortable with Rizza handling repairs to my vehicle. They let you know before hand what to expect due to my repairs. I recommend that ev More

by STEPHANIEMILON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Matt Fondren
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback. We are happy to hear that we earned your trust. We appreciate the recommendation as well. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

They were ready for me. Very organized Same as above. They were ready for me. Very organized. They had the loaner ready. I was in and out. They were very polite and business like. More

by VIC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
Dec 10, 2018 -

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Good service friendly people. Was happy with the deal. Bought here before and would do it again. I really like my Acura TLX a spec. More

by BASSJLANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad, Chris Chojnowski
Dec 10, 2018 -

Joe Rizza Acura responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear you received good service and that you love your new Acura TLX. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

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