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Joe Myers Toyota

Houston, TX

4.9
986 Reviews
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19010 Northwest Highway

Houston, TX

77065

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Showing 986 reviews

October 15, 2026

I was able to drop my vehicle off at the time I requested and was greeted by my advisor promptly, even though it was a busy Saturday. He addressed all my concerns and messaged me later with additional findin More

by Gemmitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 16, 2026 -

Joe Myers Toyota responded

We deeply appreciate customers who take the time to share their experience, and it means a lot to hear that your visit went so smoothly. A busy Saturday can make it challenging to give every customer the attention they deserve, so we are glad your advisor was there to greet you right away and stay in communication throughout the process. It sounds like everything came together just as planned, from drop-off to pickup. We look forward to seeing you again!

October 15, 2026

Service writer was great as was the technician. They had the part in stock which was helpful in getting my RAV4 serviced in a timely manner. More

by lmmoffe07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
Oct 15, 2026 -

Joe Myers Toyota responded

Thank you for sharing this! It's great to hear that both your service writer and technician took good care of you, and that having the part in stock made the whole process quick and smooth. We look forward to seeing you and your RAV4 again whenever you need us.

October 13, 2026

Martin was professional and very efficient. He listened to my concerns and gave advice on the steps I should take to correct them. More

by deese.claudette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Oct 14, 2026 -

Joe Myers Toyota responded

Thank you for taking the time to share your experience with us. We are glad to hear that Martin provided professional and efficient service and took the time to truly listen to your concerns. It means a lot to know that you left feeling informed and well taken care of. We hope to see you again soon!

October 10, 2026

I was there 7 hours to fix my truck. I had an appointment at 7am . They are dishonest about their time. Did not offer a loaner car. This is not the first time. Please go to someone where More

by thehulk357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management
Oct 12, 2026 -

Joe Myers Toyota responded

We are disappointed to hear about your recent experience. Waiting longer than expected is not the experience that we strive to provide, and we understand your frustration. Your feedback matters to us, and we would like the opportunity to learn more about what happened. Please reach out to Adam Boyd at Aboyd@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com so we can discuss this further.

October 10, 2026

Very prompt courteous service. Everyone did their part to make the experience positive and very nice. More

by dlthrelkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle,Luis and the person who checked my tires.
Oct 12, 2026 -

Joe Myers Toyota responded

Thank you for sharing this! It is great to hear that our team delivered prompt and courteous service and that everyone worked together to make your visit a positive one. We look forward to seeing you again!

October 09, 2026

This dealership really emphasizes customer service. Zachary Adkins was very attentive and informative to me even while I was in the waiting room , and he was training someone. Talk about multitaskin More

by JETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Adkins
Oct 12, 2026 -

Joe Myers Toyota responded

Thank you for sharing this wonderful feedback! It is great to hear that Zachary made such a positive impression on you, especially while juggling his responsibilities and training a new team member at the same time. That kind of dedication really does speak to the culture we work hard to build here. We hope to see you again soon!

October 09, 2026

I brought my truck in for an inspection. It was handled and a fair courteous time less than 15 minutes upon being there. More

by Krugtracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Oct 09, 2026 -

Joe Myers Toyota responded

Thank you for sharing that, Krugtracy! A quick and smooth inspection experience is exactly what we aim for, and it's great to hear everything was handled so efficiently. We hope to see you again whenever you need us.

October 09, 2026

Joe Myers has been my family’s go-to dealership for a long time, and they never fail to deliver excellent customer satisfaction. They consistently show immense patience, put in maximum effort, and work t More

by JoannaK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Fred, Elmer, and Pao
Oct 09, 2026 -

Joe Myers Toyota responded

We are overjoyed to read this, JoannaK! Knowing that your family has trusted Joe Myers Toyota for so long means a great deal to us, and it is wonderful to hear that Thomas, Mr. Fred, Mr. Elmer, and Mr. Pao each played a role in making your experience so positive. Our team works hard to make every visit feel comfortable and straightforward, and it is incredibly rewarding to know that effort has made a lasting impression on your family. Thank you for taking the time to recognize each of them by name — we will be sure to pass along your kind words.

October 09, 2026

Went in for maintenance and the service and customer service was on point! Thank you so much John! More

by m3rlyn63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Aleman
Oct 09, 2026 -

Joe Myers Toyota responded

We are privileged to hear that your maintenance visit went so well! It means a lot to know that both the service and the customer care made a strong impression. John will be glad to hear that his efforts stood out, and we look forward to seeing you again the next time your vehicle needs attention.

October 08, 2026

Everything was great! Service was quick, everything was explained thoroughly and got everything i needed done More

by Maria beale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis morales
Oct 09, 2026 -

Joe Myers Toyota responded

Thank you for sharing your experience, Maria! We are glad to hear that the service was quick and that everything was explained clearly along the way. It means a lot to know you left with everything taken care of. We look forward to seeing you again!