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Joe Myers Toyota

Houston, TX

4.9
862 Reviews
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19010 Northwest Highway

Houston, TX

77065

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Showing 862 reviews

July 12, 2026

Extremely Poor service by someone don’t even maintained a tires pressure or what else service they do tire puncture and oil change take all day ? And there is nothing is free at Toyota I I’ll pay every Dam m More

by Eagle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone
Jul 14, 2026 -

Eagle1 responded

I got puncture again same tire same puncture and stuck all night at road with family and kids why you don't change the tire I pay for it every month I have tire insurance then why?

Jul 15, 2026 -

Joe Myers Toyota responded

Thank you for sharing your concerns. We understand your frustration. Every customer deserves to feel that their time is valued and that they are receiving transparent, quality care for their vehicle. We regret that your visit did not meet your expectations, and we take feedback like yours seriously as it helps us identify areas where we can do better. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to Adam Boyd at Aboyd@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com so we can discuss this further.

July 11, 2026

Great place to buy cars because they take care of you all the time from maintenance to recalls. & Sends reminders for oil change or whatever needs to be done. More

by hollyxiehong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Jul 14, 2026 -

Joe Myers Toyota responded

Your positive feedback truly means a great deal to us. Knowing that our team has been able to support you through every step of vehicle ownership, from routine maintenance to recalls and timely reminders, is exactly what we strive for. We are grateful for your trust and look forward to continuing to take care of you for many years to come.

July 11, 2026

First class service very knowledgeable service representatives. Communications was outstanding including hospitality. Very clean environment. More

by Lupeb1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 11, 2026 -

Lupeb1961 responded

First class service very knowledgeable service representatives. Communications was outstanding including hospitality. Very clean environment.

Jul 14, 2026 -

Joe Myers Toyota responded

Thank you for sharing such a thoughtful review! It is great to hear that our team delivered knowledgeable, communicative service in a welcoming environment. We take pride in making every visit as smooth and comfortable as possible, and feedback like yours lets us know we are on the right track. We look forward to seeing you again!

July 10, 2026

Todo muy bien muy buen servicio al cliente muy buen trato los recomiendo al 100% More

by Minerva Pacheco Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jul 14, 2026 -

Joe Myers Toyota responded

Thank you for sharing such wonderful feedback, Minerva! Knowing that you received great customer service and felt well treated means a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back to Joe Myers Toyota whenever you need us.

July 10, 2026

Always had great experiences with Toyota. The shop does great work and on time. Ive never had an issue. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Joey
Jul 14, 2026 -

Joe Myers Toyota responded

Thank you for sharing such kind words! It is so rewarding to hear that your experiences have been consistently positive, from the quality of the work to the timeliness of service. We take pride in delivering dependable, on-time service every visit, and knowing that has held true for you means a great deal to us. We look forward to continuing to earn your trust for many more years to come.

July 09, 2026

Great service work. The customer service person that helped me was pleasant and helpful. The person that put the battery did a great job looks very professional. More

by Edm77d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan sosa
Jul 13, 2026 -

Joe Myers Toyota responded

Thank you for taking the time to share your experience with us. It is wonderful to hear that both the service and the people who assisted you made such a positive impression. We take pride in delivering professional, quality work, and knowing that came through during your visit means a great deal to our team. We look forward to serving you again in the future.

July 08, 2026

Excellent personalized service right up to the completion of the purchase; I found them very efficient on the financial side. More

by Yohanna_ocampo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez, Rolando Martinez
Jul 13, 2026 -

Joe Myers Toyota responded

Thank you for sharing this wonderful feedback, Yohanna! It is so gratifying to hear that you experienced personalized attention throughout the entire purchase process. Knowing that our team delivered both on the service side and the financial side means a great deal to us. We look forward to being your trusted resource for any future automotive needs.

July 08, 2026

Stephen is awesome. Always great to work with. Trying to buy my car is a little excessive. I understand it business. I don’t know how many times I have to say no. Last More

by BrianRajkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brockett (sp). Brianna
Jul 13, 2026 -

Joe Myers Toyota responded

We are grateful for your kind words and for taking the time to share your honest feedback. It's wonderful to hear that your experience working with Stephen has consistently been a positive one. We also appreciate you raising the concern about repeated inquiries regarding purchasing your vehicle. We understand how that can feel overwhelming. Your feedback is valuable, and we will take your comments into consideration as we look at how our team tracks and manages customer interactions. We want every visit to feel respectful and comfortable, and we regret that this aspect of your experience has fallen short of that standard.

July 07, 2026

Specifically Sosa: I drive an hour to this dealership just to interact with Jonathan Sosa. His customer service is unmatched. He does not over sell his clients. He’s honest and genuine, exactly the type More

by genest93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sosa
Jul 10, 2026 -

Joe Myers Toyota responded

Your positive experience with Jonathan truly speaks to the kind of service we strive to provide every day at Joe Myers Toyota. It means a great deal to hear that his honesty, genuine care, and no-pressure approach made such an impression that you are willing to make an hour-long drive just to work with him. We are proud to have someone on our team who consistently earns that level of trust and loyalty from our customers. Thank you for taking the time to share this and for continuing to choose us for your service needs.

July 07, 2026

Very friendly and professional service. Took time to explain the process and maintain communication throughout the process More

by farfan.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brockett
Jul 10, 2026 -

Joe Myers Toyota responded

Thank you immensely for sharing your experience with us. It is truly rewarding to hear that our team provided friendly, professional service while keeping you informed every step of the way. Clear communication and a respectful process are things we genuinely care about, and we are glad that came through during your visit. We look forward to welcoming you back whenever you need us.