Joe Myers Toyota

Miguel was very clear in explaining what my car need and the time and cost involved. He kept his word. Honest and forthright. the time and cost involved. He kept his word. Honest and forthright. More

The service at Joe was great and professional, Zack the service rep I had was fantastic nice , he was great I recommend Joe Myers team (Zack) service rep I had was fantastic nice , he was great I recommend Joe Myers team (Zack) More

Ken was very helpful and the service was quick. Thanks for the great customer service Thanks for the great customer service More

I did not anticipate the needed repair to take most of the day, and I didn't have any other transportation arrangements. Kyle and his team worked with me to arrange for Lyft to take me home and then retu the day, and I didn't have any other transportation arrangements. Kyle and his team worked with me to arrange for Lyft to take me home and then return me to the dealership when the repairs were completed.👍 More

Very professional and good customer service go through the steps with what you need and what you don’t need the steps with what you need and what you don’t need More

Very friendly environment! My service advisor Zac was amazing! I will definitely be back! See ya soon! My service advisor Zac was amazing! I will definitely be back! See ya soon! More

Not quite the experience I was hoping for with salesman Ngac Nguyen at Joe Myers Toyota. I was looking into a 4Runner Limited and was assisted by Ngac Nguyen. I put a deposit down after he helped me fin Ngac Nguyen at Joe Myers Toyota. I was looking into a 4Runner Limited and was assisted by Ngac Nguyen. I put a deposit down after he helped me find the exterior/interior color I wanted as it was bound to arrive in a few weeks. After much thought and consideration, I changed my mind on the 4Runner since the rear legroom was too small. I texted Ngac letting him I know I changed my mind and would be stopping by to get my deposit back. This is where things go downhill. He texted me ok and told me Finance initiated the refund for my deposit. I asked for a picture of the refund receipt and whether I’m getting back the full deposit amount with the 3% surcharge or just the deposit amount. He only responds to my question about the receipt saying he will get it and doesn’t even bother to acknowledge my second question about the refund amount. I asked again about the refund amount and no response. Anyways, I stopped by to get my receipt and I see Ngac on his phone yet ignoring my text. This is where he starts being passive aggressive after asking for my receipt. He starts walking off fast to Finance leaving my wife and I way far behind trying to catch up to him. After waiting a few minutes outside Finance, he hands me the receipt and just abruptly walks off. I guess he was upset that I backed out of a deal where he could’ve earned commission. However, that doesn’t give you the right to treat customers in a passive aggressive manner. Mind you, he did not behave like this when I first came by to look at 4Runners. After this unpleasant experience, I would not work with Ngac Nguyen again as he left a bad impression on me with his poor customer service. More

Myriam made sure all services were performed. She even had to do one herself as the technician I guess didn’t. Know how to open a locked gas cap. Kudos Myriam! Thank you. She even had to do one herself as the technician I guess didn’t. Know how to open a locked gas cap. Kudos Myriam! Thank you. More

It was great to have maintenance at there ,specially Luis did do good job as well. did do good job as well. More

Excellent customer service. I was very satisfied with the service and with the timely part of doing the service. I will definitely be back. I was very satisfied with the service and with the timely part of doing the service. I will definitely be back. More