Joe Myers Mazda

A pleasant experience, not a very long wait, friendly service always.. just needed inspection. Sean is very helpful and always professional. Will soon be back. service always.. just needed inspection. Sean is very helpful and always professional. Will soon be back. More

We went to this particular dealership (across town from us) because they were the only one that had the trim and color vehicle we wanted. Upon our arrival at the scheduled time, the salesman comes out and us) because they were the only one that had the trim and color vehicle we wanted. Upon our arrival at the scheduled time, the salesman comes out and says the car got hit by a 18 wheeler and that vehicle was not available. He said he tried calling me and apparently he had the wrong number which was odd because he called me the week before without an issue. We should have left at that moment. Needless to say we were determined to leave there with a new vehicle even though it wasn't the one we wanted initially. We ended up with a small discount for the color issue and nothing else. I know buying a car is a lose/lose situation but I feel like we could have been compt some free scheduled maintenance or full reimbursement for the paint color. More

Quick doing the job of changing passenger‘s side airbag (Mazda CX9 recall). They did the entire procedure in about 1:30 hr. They kept me informed during the waiting time. (Mazda CX9 recall). They did the entire procedure in about 1:30 hr. They kept me informed during the waiting time. More

Brought my Mazda in for regular service. Jason and Chris took care of everything for me. Jason answered all my questions. The whole team is wonderful - very helpful and caring attitude. Thank you. took care of everything for me. Jason answered all my questions. The whole team is wonderful - very helpful and caring attitude. Thank you. More

Quick work to check the check engine light and make needed repair. I love my Mazda CX9! Wouldn't get it serviced anywhere else. Thanks! needed repair. I love my Mazda CX9! Wouldn't get it serviced anywhere else. Thanks! More

Excellent & Friendly Service Michael Jarboe went above and beyond what was expected in getting my jeep fixed. Was in constant contact with me to let me know the details of what ne Michael Jarboe went above and beyond what was expected in getting my jeep fixed. Was in constant contact with me to let me know the details of what needed to be replaced, how much it would cost and how long it would take to complete the job. He sent me pictures and videos so that I could see the damage. He helped me to get into a rental car as well. The mechanic did a great job on fixing my jeep & in a timely manner. I'm very pleased with everyone at Joe Myers Mazda & would recommend them to anyone needing their vehicle worked on. More

Jason made sure to take care of me, and answered all of my questions. Chris as well Sean greeted me at the door schedules me asap my questions. Chris as well Sean greeted me at the door schedules me asap More

Went to get an oil change! Love the new system and the new video and the price layout! Thanks, I always trust your input and never feel over charged. My Mazda is still in great shape thanks to you guys. new video and the price layout! Thanks, I always trust your input and never feel over charged. My Mazda is still in great shape thanks to you guys. More

Great service I went for a oil change but didn’t know I had to have tires rotation at 4200 miles and a oil change would cost 70.00 had to have tires rotation at 4200 miles and a oil change would cost 70.00 More

Customer service is lacking at this location. Spent about $1,000 and didn’t come back washed, vacuumed, or sanitized like most other dealerships do every time. Took my mazda in for a repair, was promised a l $1,000 and didn’t come back washed, vacuumed, or sanitized like most other dealerships do every time. Took my mazda in for a repair, was promised a loaner vehicle and the sales representative told me to ask for him by name if there was any issue. Sure enough no loaner vehicles available and the sales rep, Chris, who I spoke to was of no help stating he couldn’t do anything about it. A manager over heard how upset I was and offered me an uber. Still had to pay for two uber trips after that to get to work and back to the dealership with no reimbursement. Originally they wanted to charge $1,200 for a repair but quickly dropped it to $850 when I told them I had received a different quote elsewhere. They were totally ready to take advantage of me. Not that this has anything to do with the service, but I am a firefighter/paramedic in the area, wearing my uniform as I dropped the car off on my way to work and they could care less about helping me with a loaner vehicle or uber to get to the fire station and we’re so willing to take advantage of a first responder charging way over what they needed to on a repair. Beware of this dealership and their customer service. More