Back

Jim Riehl's Friendly Honda

Clinton Township, MI

not yet
rated
222 Reviews

18900 Hall Road

Clinton Township, MI

48038

Directions

By Type

222 Reviews of Jim Riehl's Friendly Honda

May 17, 2023

I spoke with service department’s Ms. Kayla Gasparetto regarding issues with my car. She was knowledgeable and understood the situation, gave me an appointment right away away. When I bro More

by mainul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Gasparetto
October 10, 2022

Very unprofessional, unfriendly and under qualified staff. I could never recommend this dealership to anyone. More

by cahacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
September 30, 2022

Simply the best new car purchase, ever! Christopher Doubleday (salesperson) was professional, honest, responsive, detail-oriented and 100% engaged from initial query through the delivery More

by cmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Doubleday (primary contact), Jim, Tony
June 17, 2022

Very rapid and dedicated service to my battery problem. I was impressed with the professionalism and respect for me. More

by Derrclan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
June 11, 2022

Suddenly I had a loud noise around my wheel well. I brought it in to Jim Riehl’s. They got me in right away. Maybe 20 minutes later it was done. Turns out a stone got inside the wheel. Easy peasy a More

by wonderwile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Repair MA O 59592 : no 5805.
August 02, 2021

Had my oil change and filter replaced with car electronic check done with respect an courtesy from Jim Rhiel’s Honda repair. Completely satisfied. Ok More

by Pfrnch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
July 06, 2021

One, Joesef, made me feel irrelevant and subpar. His inability to communicate in a untimely fashion was a huge minus and a decisive factor in my final decision. Good customer service from the others th More

by JRC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joesef
May 05, 2021

On 5-1 met with with Tyler C who fixed a problem with driver rear wheel leak problem. Tried one way to find problem area and on second try was able to come up with as solution. At this time, I am very More

by Pfrnch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler C
April 22, 2021

These reviews on here are lie this place is horrible bought a Cadillac they knew it had bent rim and when I took it in they said we fix all they did was ghetto rig it then put 3 mark on my car these rim More

by Jojo55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No ideal
March 07, 2021

Brought my Honda in for headlight that was gone at 4:20p on 2-17 and they took me right in and replaced it. Always willing to go above and beyond. More

by Pfrnch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager/representative
1
...