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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
675 Reviews

675 Reviews of Jim Norton Toyota Tulsa - Service Center

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March 18, 2024

I shopped several dealerships for serval months and Alva was able to get me the best deal. Verry helpful and professional. More

by Daniel B
Recommend Dealer
Yes
Employees Worked With
Alva Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Daniel! Thank you for taking the time to write about your experience. It's great to know Alva and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Excellent service per usual from David and Earnie. They got me done in less time than expected and everything was fixed perfectly. More

by jaqburdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnie Plumbtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know David and Earnie went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

I have been a true blue customer of Jim Norton Toyota since 2003. I have always been treated with respect and complete honesty when I bring my vehicle in for maintenance. My late husband had 2 Toyota Tun More

by SUSANNICELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Susan, thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and we truly value your business. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The team was friendly and I was taken care of fast and they even helped me with coupons. More

by falerdonna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The staff is amazing and the service is great. This is the only daleshipni ever use. More

by RLPRUETT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Paid for a brand new car and it was detailed before I received it at the dealership and when I got it hard scratches down the entire car as well as the inside they offered to fix it and it came back even More

by LES1222
Recommend Dealer
No
Employees Worked With
Jacob Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detailing department 0 stars, Brandon Fisher
Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your message. Please reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com to discuss this further, as we cannot identify you from your review name for us to reach out directly. Thank you. Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The appointment was quick and efficient. The waiting area is nice too. And they have a lot of openings More

by JTMOOMAU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Rachel was easy to work with and addressed all of our needs. Great customer service! More

by johnwash01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, John! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 17, 2024

The overall process was great from checking in to the communication while my car was in there to letting me know when it was done and could be picked up. They have always taken good care of my car. More

by ostateme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 17, 2024

I only had an oil change and that was completed promptly and the staff were all friendly and courteous. More

by RETIREDPERSON
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

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