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Jim Norton T-Town Chevrolet

Tulsa, OK

4.8
2,047 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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4924 S. Memorial Drive

Tulsa, OK

74145

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Showing 721 service reviews

September 14, 2026

Russell got me in quick to service and had a shuttle driver waiting for me as I requested online. He took me behind the desk to show the alignment picture directly, and was able to get that done at same More

by 918 Lusnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you for sharing your experience with Russell and our service team! We're glad to hear everything went smoothly. We truly appreciate your loyalty. Have a great day! - Jim Norton T-Town Chevrolet

September 11, 2026

Don Hardcastle is the reason I take my Tahoe to Jim Norton T Town Chevy service department to get it worked on. He has proven to be trustworthy about what is actual necessary to fix or maintain my vehi More

by Dave Egbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Gustavo, the shuttle drivers
Sep 11, 2026 -

Jim Norton T-Town Chevrolet responded

Dave, we're glad Don, Gustavo, and Mike made your experience at Jim Norton T-Town Chevrolet so positive. We truly appreciate your continued trust in our team!

September 02, 2026

Had a appointment for 930 for oil change didn't get out until 1105 Way to long to sit and wait Was told it usually doesn't take that long. No excuse for having an appointment and waiting that Long More

by bwillee
Service Time
Recommend Dealer
No
Employees Worked With
Russell Donahue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Jim Norton T-Town Chevrolet responded

We are extremely thankful for our customers and value their honest feedback. We cannot identify and contact you from your review name, but our Service Manager, Wayne Stanley, would like to offer a resolution. Kindly reach out at your convenience: Wayne Stanley, Service Manager - (918) 921-2100, wayne.stanley@ttownchevy.com

August 23, 2026

Car was serviced Resell came with parts that needed replaced. Car has done in timely manner. Came bank washed. T Town did a great job. Thanks Martin More

by m7webb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Jim Norton T-Town Chevrolet responded

We're so glad to hear you had a great experience with Martin and the team! Thank you for choosing Jim Norton T-Town Chevrolet and for sharing your feedback!

August 11, 2026

Treat you like family. Builds relationships. Makes you feel welcome. Quick pro service. Nice waiting area & snacks. More

by shafarab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Jim Norton T-Town Chevrolet responded

It's awesome to hear that our team made you feel right at home! Thank you for choosing Jim Norton T-Town Chevrolet and thank you for this fantastic feedback!

July 29, 2026

Don Hardcastle and his colleagues went the extra mile to solve my father’s outstanding recall issues on his (now my) 2005 Corvette. Unfortunately, for me, the parts necessary to close the recall are no long More

by thepeepers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you for the review! We're glad Don and the team went the extra mile. We'll be here for you and your father in the future. See you next time at Jim Norton T-Town Chevrolet!

July 16, 2026

Great and friendly service and on time thank you T Town Chevy team . Truck was nice and clean More

by Seanmajed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you, Sean, for stopping by to leave Jim Norton T-Town Chevrolet a wonderful review!

July 09, 2026

The staff is always friendly and super helpful even if they are not your salesperson . I highly recommend T Town Chevrolet . More

by Tcso129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesa Grandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
Jul 09, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you for your recommendation! We’re glad our team made such a positive impression. We hope to see you again at Jim Norton T-Town Chevrolet!

July 08, 2026

Like always it was great getting service from A Experience Dealership Thank you Very much More

by lenzy1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department , Cody Wetmore
Jul 09, 2026 -

Jim Norton T-Town Chevrolet responded

Thank you for stopping by to leave Jim Norton T-Town Chevrolet a wonderful review!

June 19, 2026

Best service ever. Thank you Russell. He was outstanding helping me with my Turbo issue and made sure I was taken care of with my extended warranty to get it covered More

by Capricelunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Jim Norton T-Town Chevrolet responded

We love to hear that Russell and our team provided such excellent care. Thank you for choosing Jim Norton T-Town Chevrolet and for sharing your support!

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