Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Jim Norton T-Town Chevrolet

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.9
2,000 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
Contact Dealership
View Awards

4924 S. Memorial Drive

Tulsa, OK

74145

Directions

By Type

Showing 707 service reviews

April 16, 2026

Done on time, in & out quickly. I appreciate the coupon I got in the mail, it is why I came to you. Service Advisor was friendly & will return if I get another coupon. Regular price More

by Coop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen
Report | Print
Apr 16, 2026 -

Jim Norton T-Town Chevrolet responded

Coop, thank you for leaving Jim Norton T-Town Chevrolet a five-star review! We are happy to hear that everything was done in a timely fashion. Your feedback is appreciated!

March 21, 2026

T-town Chevy is an excellent dealership. Russell Donohue in the service department is outstanding! He always provides amazing customer service. I give Russell and T-Town Chevy my highest rec More

by Danny. r. Sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Jim Norton T-Town Chevrolet responded

Hi Danny, hearing this feedback about Russell made our day! We appreciate your business and we hope to see you again at Jim Norton T-Town Chevrolet!

May 28, 2025

I came in for an oil change and ended up buying a new 2015 equinox. Great! More

by Mlawlis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Teklu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Smith, Keith Brady, Blaine Baird
Report | Print
May 28, 2025 -

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your visit for an oil change led to the purchase of a new 2015 Equinox. It’s always our goal at Jim Norton T-Town Chevrolet to provide excellent service and a great experience. We appreciate your business and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 14, 2025

Don is an excellent service advisor. He's an honest man and an excellent communicator. I really appreciated how he treated my Corvette. More

by ryanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hardcastle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate your kind words about Don and are thrilled to hear how he treated your Corvette with care. At Jim Norton T-Town Chevrolet, we strive to provide exceptional service, and it's great to know that Don's honesty and communication made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

January 07, 2025

I came in with my car that I've only had for 3 weeks running hot, he stepped in got me in a loaner so that my car could be seen the next day. I appreciate how he made me feel like a valued customer. Tha More

by msdanadane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Rice
Report | Print
Jan 07, 2025 -

Jim Norton T-Town Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that Peanut provided you with such great service at Jim Norton T-Town Chevrolet. Ensuring our customers feel valued is our top priority, and we're glad to know your experience reflected that. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

January 18, 2024

Dillon was upfront about what what the cost would be to replace the fuel pump, and that there was a chance it would not fully resolve the non-starting issue we'd had. The actual work was done in a timely More

by bangpowzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Rice
Report | Print
Jan 21, 2024 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 16, 2023

Ant'juane 'Peanut' Baul went above and beyond for a task I was needing help for. Everyone I called outside of Jim Norton said they couldn't but he stepped up. Saved me hours and dollars. Thank you. More

by Andrew Choate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ant'juane 'Peanut' Baul
Report | Print
Nov 17, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Andrew! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

May 06, 2023

I think this dealership is really good because they found us a really good car. More

by imeldaglez198135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal Smith, Christopher Martin
Report | Print
May 08, 2023 -

Jim Norton T-Town Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

August 29, 2022

They took care of me I never owned a car that know one else owned. Thank you. You will always have my business. More

by Grangran6212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Martin
Report | Print
Oct 05, 2022 -

Jim Norton T-Town Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

January 04, 2021

I am giving much xxxxxxto Don in service I don't remember his last name but thank you so much for my Christmas gift it was only gift I received you and your team More

by crrblessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don in service
Report | Print
1
2
...
71