2,003 Reviews of Jim Hudson Lexus - Service Center
Very pleased with service This is my 3rd Lexus. I love the car, but it is the excellent service that brings me back. Danny Chupek was outstanding. In the past couple years, I This is my 3rd Lexus. I love the car, but it is the excellent service that brings me back. Danny Chupek was outstanding. In the past couple years, I felt the service at the dealership had ebbed a little, but Danny completely restored my confidence in Lexus and the dealership. Thank you!!! More
Very pleased with service Delighted with our Lexus and the ease of maintaining it. They took my vehicle at the scheduled time, completed the work on time, at the estimated c Delighted with our Lexus and the ease of maintaining it. They took my vehicle at the scheduled time, completed the work on time, at the estimated cost, and I had a pleasant wait in the comfortable waiting area. More
Service on 430 Lexus with electrical problems re: locks.. It was a very good experience. I have nothing negative to share. The service visit met all of my expectations. Staff was very courteous and kept m It was a very good experience. I have nothing negative to share. The service visit met all of my expectations. Staff was very courteous and kept me informed throughout visit of wait time and diagnostics. Shandon was very professional and made me feel very comfortable throughout my visit. More
Great experience with timely service. Very positive experience. Greeted upon arrival. Discussed service to be done. Wonderful waiting areas with refreshments available at no cost. Upo Very positive experience. Greeted upon arrival. Discussed service to be done. Wonderful waiting areas with refreshments available at no cost. Upon completion, service was explained and car was washed and vacuumed. More
Service time The customer rep was courteous and attentive to my request. Work was done within time allotted. I would recommend a Lexus and a dealship to others. The customer rep was courteous and attentive to my request. Work was done within time allotted. I would recommend a Lexus and a dealship to others. More
Broken turn signal The service department found the issue and had me out the door in two hours, with a free car wash. Excellent service and I will be back again. The service department found the issue and had me out the door in two hours, with a free car wash. Excellent service and I will be back again. More
Excellent service dept. The service department was outstanding.....and I didn't purchase my vehicle from this dealership! That didn't matter to them. But my next Lexus will The service department was outstanding.....and I didn't purchase my vehicle from this dealership! That didn't matter to them. But my next Lexus will be purchased here!! More
10,000 mile maintenance My service was excellent. Melvin was friendly and handled all my concerns/questions. Everyone was courtesy and polite that I encountered. I would high My service was excellent. Melvin was friendly and handled all my concerns/questions. Everyone was courtesy and polite that I encountered. I would highly recommend Jim Hudson Lexus Sales and Service. More
Friendly and efficient My trips to the service are frequent, not. Ecause kf problems, but that I drive soooo many miles. The service team keeps me running safely. My trips to the service are frequent, not. Ecause kf problems, but that I drive soooo many miles. The service team keeps me running safely. More
Service department Secured an oil change and new front breaks. Always great service! Melvin is the best! I have been a raving fan of the dealership since 2005! Secured an oil change and new front breaks. Always great service! Melvin is the best! I have been a raving fan of the dealership since 2005! More