Jim Hudson Lexus - Service Center

Emergency service The battery that was less than 2 years old failed, it was promptly replaced with a new one on a Saturday afternoon in less than 2 hours! The battery that was less than 2 years old failed, it was promptly replaced with a new one on a Saturday afternoon in less than 2 hours! More

Awesome Tiffany always does such a great job. Love coming to get my car serviced knowing I’ll be well taken care of. Always know that when I come to the deale Tiffany always does such a great job. Love coming to get my car serviced knowing I’ll be well taken care of. Always know that when I come to the dealership that I’m in good hands. More

Oil Change Excellent customer service from the young man. He walked around my car to inspect for damages and discovered I needed wiper blades and made me aware Excellent customer service from the young man. He walked around my car to inspect for damages and discovered I needed wiper blades and made me aware of some I needed to know. More

Service My Lexus Was very pleased with the prompt appointment. Danny had everything ready to get me on my way, very courteous . My car was ready on time Was very pleased with the prompt appointment. Danny had everything ready to get me on my way, very courteous . My car was ready on time More

Historic excellent service Excellent attention and service beginning with check-in and ending with checkout. Reason for service: dead battery. When appt made, service dept of Excellent attention and service beginning with check-in and ending with checkout. Reason for service: dead battery. When appt made, service dept offered to come for car but not necessary as AAA had come and cranked car via auxillary battery. More

Excellent customer service provided by Tiffany Ferguson. She was friendly and very thorough in explaining the services required for my vehicle. She was also very professional provided by Tiffany Ferguson. She was friendly and very thorough in explaining the services required for my vehicle. She was also very professional and constantly asked during the review if I had any questions. Overall, I really like Tiffany as my representative. She's an asset to the Jim Hudson Lexus team. More

Initial Complaint May Be Addressed I will update this review upon conclusion of some issues I have had. They may make things right, and that would change my views entirely. I will update this review upon conclusion of some issues I have had. They may make things right, and that would change my views entirely. More

Great service! Great Service! car was pick up took to the service department and returned! my wife was very happy with the service and the loaner car provided. Great Service! car was pick up took to the service department and returned! my wife was very happy with the service and the loaner car provided. More

Sam Mercado Sam went the extra mile to ensure everything from drop off to pick up went smoothly and convenient to my schedule. He did an excellent job! Sam went the extra mile to ensure everything from drop off to pick up went smoothly and convenient to my schedule. He did an excellent job! More

Excellent customer service with this visit We have owned several Lexus vehicles in our family. All were purchased in FL as we only moved to SC 2 years ago. We have not received the level of cus We have owned several Lexus vehicles in our family. All were purchased in FL as we only moved to SC 2 years ago. We have not received the level of customer service at Jim Hudson that we have experienced with other dealerships in the past. My experience with this visit met my expectations. Sam delivered excellent customer service for which I am extremely grateful. More