Jim Hudson Lexus - Service Center

Excellent Service! Excellent valet service. All I have to do is make an appt for my 5000 mile service checkup and Bill comes to Florence to pick up my car and drop off a Excellent valet service. All I have to do is make an appt for my 5000 mile service checkup and Bill comes to Florence to pick up my car and drop off a loaner. Bill is so friendly and very complimentary of my car, it just makes me feel even better about my car (which I already love so much.) Shaun, the service technician, called to let me know the status of my car service. I love this dealership! More

Great Service Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when m Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when my car would be ready. More

Great Service Shannon was awesome and very helpful. I had a personal issue I was dealing with and she was extremely helpful and empathetic. Thank you Shannon!! Shannon was awesome and very helpful. I had a personal issue I was dealing with and she was extremely helpful and empathetic. Thank you Shannon!! More

Oil Change The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. He is an asset to the company. More

AWESOME! The staff is always so courteous and knowledgeable. They go above and beyond with every visit. First class service every time. Making the service appo The staff is always so courteous and knowledgeable. They go above and beyond with every visit. First class service every time. Making the service appointment was done with so much ease. More

Great Service trip Everyone did a great job. Tiffany was exceptionally nice and helpful in working out my problems. I would highly recommend Jim Hudson Lexus for servi Everyone did a great job. Tiffany was exceptionally nice and helpful in working out my problems. I would highly recommend Jim Hudson Lexus for service. More

Very well taken care of from start to finish Service reps were courteous and all issues were addressed and all questions answered. Shaun Crosier kept me informed during the process and I received Service reps were courteous and all issues were addressed and all questions answered. Shaun Crosier kept me informed during the process and I received a call when the vehicle was ready. More

Excellence and Professionalism Personified From making the appointment until and including check out, the total experience could not have been better in any aspect!! Glad to continue to recomm From making the appointment until and including check out, the total experience could not have been better in any aspect!! Glad to continue to recommend dealership!! More

Excellent Everyone was very polite . They really made me Feel welcome . I did not feel like I was just another number. I will recommend my family to buy a car Everyone was very polite . They really made me Feel welcome . I did not feel like I was just another number. I will recommend my family to buy a car. More

Great service. Melvin greeted me as I rolled in at 7am for service appointment. I had let them know I had an appointment at my office and needed to be out by a cert Melvin greeted me as I rolled in at 7am for service appointment. I had let them know I had an appointment at my office and needed to be out by a certain time. All work was done quickly as promised, Melvin came out and got me and walked me back to car so I was able to get to my next appointment early. More