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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
3,781 Reviews

3,781 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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July 24, 2018

Professional, quick and efficient Always a pleasurable experience when visiting. Service is awesome and so is Diana Bell. She made sure my vehicle was serviced in a timely manner, clea More

by MDIXON7565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to Diana's outstanding customer service!  Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2018

Oil change service vehicle They were great. I got back in my car in less than a hour. That's why enjoy and give them a 10 on all scales More

by CARLTON6881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Vera
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad we could get you back on the road in a timely manner! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2018

Best Kia Experience I’ve Had Everyone was very attentive and thorough in explaining. Very friendly service experience. Offered shuttle service since we were going to be there long More

by CINDYMCCALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Rachel Vera
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2018

ALWAYS GREAT I always have a great experience with this dealership. Lavar And Robbie are great. They are efficient and very helpful every time I come in for a serv More

by AMBERBLACKMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 23, 2018

Excellent service Kia makes it easy to maintain my car. I recommend them highly. They do a full car inspection when you enter. They let you know what needs to be done a More

by MARTA.ROSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 23, 2018

Fantastic Service Very professional. They kept us up to date on any changes. Before any conclusions were made they triple checked to make sure it was right. More

by DWEBB706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2018

Nice visit Came in for regularly scheduled maintenance. Everyone was polite and service was prompt despite working with new computer and ticketing systems. I ha More

by RGURLEY544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2018

Great Service He did a great job of letting me know what needed to be done. I would recommend him anywhere and to anyone. will be back! More

by Brancar12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We are always more than happy to assist you if anything else comes up. Take care! We hope you have a great day!

July 20, 2018

Came in without appointment for oil change and tire rotation Came in without appt. and was put into express service, only waited 1 hour for work to be completed, and got a free car wash on top of it. Quick in a More

by CASHWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

July 20, 2018

awesome customer service I was immediately greeted by a friendly staff who were able to easily rxplain what my vehicle needed. The work was fast and the price reasonable! More

by WILLIAM.BOWDEN80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, William! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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