Jim Ellis Kia of Kennesaw

Went in for an oil change & came out $1625 later I bought my car here when they were Cobb County Kia & have always taken it here for every oil change, tire rotation, etc. Have had mostly a good exper I bought my car here when they were Cobb County Kia & have always taken it here for every oil change, tire rotation, etc. Have had mostly a good experience. This last time my key came back to me broken & I had to reach out to them to get it fixed, but they did it & I am happy now! More

Great Experience! Nicole was friendly, professional and completely prepared for our visit. She had the car we were interested in ready to test drive and we left with ou Nicole was friendly, professional and completely prepared for our visit. She had the car we were interested in ready to test drive and we left with our new car freshly detailed and with a full tank of gas. Thanks Nicole, we are very happy with our purchase! More

Great customer service They made buying a car the easiest I have ever experienced. No pressure, I even got to take the car to my wife's hair salon to show her before we even They made buying a car the easiest I have ever experienced. No pressure, I even got to take the car to my wife's hair salon to show her before we even talked about buying it. More

Excellent Service The service was excellent. The staff members were very friendly. I was offered snacks and anything that would make me comfortable. The time it took fo The service was excellent. The staff members were very friendly. I was offered snacks and anything that would make me comfortable. The time it took for the service to my car was excellent. More

Awesome I had an awesome experience with David he is very knowledgeable...David is patient does not mind you asking question...David made sure that you unders I had an awesome experience with David he is very knowledgeable...David is patient does not mind you asking question...David made sure that you understood what he was doing went back over certain things by letting you do the exercise. David also emphasis that if there was something later that we forgot to please give him a call.GREAT SERVICE More

Great Experience! Katherine Nunn and Nicole King were so friendly and helpful! They really made the long car buying process a delight! I will for sure continue using th Katherine Nunn and Nicole King were so friendly and helpful! They really made the long car buying process a delight! I will for sure continue using this dealership for my car buying needs. More

Great experience with our first Kia We purchased a used Kia through Carvana and wanted to get it looked over (there was some noise while driving and a bit of a vibration in the pedals du We purchased a used Kia through Carvana and wanted to get it looked over (there was some noise while driving and a bit of a vibration in the pedals during downshifting) before committing to the purchase. Rachel and the others at Jim Ellis Kia took great care of us. The technicians at Kia found and diagnosed the problem and took care of it all under warranty. Rachel kept us informed throughout the process and really took care of us even though we didn't purchase the vehicle from the dealership. We will definitely take our new Kia back for service in the future. More

Great Service I had my first oil change on my new Stinger and as always the service center was outstanding. The performed the work in a timely time and everyone was I had my first oil change on my new Stinger and as always the service center was outstanding. The performed the work in a timely time and everyone was pleasant . More

Good Service Great Customer Service was provided by Diane Bell. Getting my keys programmed took longer to get completed than expected due to high volume of servi Great Customer Service was provided by Diane Bell. Getting my keys programmed took longer to get completed than expected due to high volume of service customers and the special visitor to the showroom. More

bwallace Usually hate the car buying process and the finance people even more. I've had to walk out of a finance office before due to rude and condescending a Usually hate the car buying process and the finance people even more. I've had to walk out of a finance office before due to rude and condescending attitude when buying another car at another dealership. Couldn't have asked for nicer people! Usual pressure wasn't there and finance was pleasant and friendly (and it was really late at night, so I know we all wanted to be somewhere else). Made our car buying experience very easy and not the horrible experience I usually dread. More