Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,868 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Contact Dealership
View Awards

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 3,868 reviews

June 15, 2023

Kori really didn't seem interested she and another associate seemed busy on their phones. She looked up my reservation I told her I'd be in the waiting area. She never came and discussed my vehicle wi More

by EMCG57
Recommend Dealer
Yes
Employees Worked With
Kori
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 15, 2023

The entire process was easy, everyone was friendly and professional. I love the car Mr. James Moore chose for me. Thanks to all the staff that helped me. More

by RJOHNSON3539
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Karaki
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 15, 2023

This dealership gets on top of the deal immediately. This is my second purchase from them with no flaws. Jim ellis buick gmc always have a nice selection of vehicles More

by aubreywj
Recommend Dealer
Yes
Employees Worked With
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Atuegwu
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations on your new vehicle!

June 14, 2023

I had an appointment for an oil change and some other issues. He kept the car there for almost 2 days and nothing was done. More

by chira1nick
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Stecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

June 14, 2023

The service person who helped me Charles was very personable and caring. He treated me with the up most respect and assured me my vehicle would be taken care of. Your dealership is clean and spacious More

by BROOKSVLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

June 14, 2023

Takes pride in his job. Goes above and beyond to meet the needs of his customers. More

by IMOSE2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

June 13, 2023

This dealership keeps me updated on anything that my car needs & doesn’t force any decision on me. They allow me to comfortable make a wise decision on my own. More

by NICKWR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

June 13, 2023

This Buick did an excellent job in maintenance and communication. Big shout out Charles Prayor was the representative who assisted me More

by DEVOREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us!

June 09, 2023

They were very good about getting our appointment and very courteous about doing our service More

by TOM_AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

June 09, 2023

Good customer service. Oil change was done in a timely manner. It appears to always take about 2hrs minimum. More

by gtmgc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hurrle
Report | Print
Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

1
...
72
73
74
...
387