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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,868 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,868 reviews

June 21, 2023

Good and timely service. Kori was polite and served me well for first servicing . Will come back for all service. More

by Jay.mooney4466
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kori
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

June 20, 2023

Please write at least 15 words in this box, minimum. That's right, fifteen words! More

by copterdoctor5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're glad to hear you enjoyed your visit.

June 19, 2023

I received great customer service from the service department at Jim Ellis Buick Mall of GA. More

by KEITHWHITE1472
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ms Tool new employee
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

June 18, 2023

Very comfortable and polite. It was like speaking with friends instead of total strangers. Definitely recommend! More

by SHADOWMOON1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

June 17, 2023

Jim Ellis Buick has serviced my car for the last 11 years. It is the only dealership I trust to keep my car in excellent condition. More

by B Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

June 16, 2023

Was able to quickly take care of the issues of concern in a very professional manner. More

by johndwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

June 16, 2023

The entire experience was fantastic. Simple, no pressure approach made my decision easy. Mike Hatcher was a true professional More

by Michaelebutchermb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! Congratulations on your new vehicle!

June 16, 2023

Ed Barnes is always very professional and accommodating to his customers. I usually wait on my car snd he keeps me informed. More

by MCMILLIAN.JOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

June 15, 2023

I have had a great experience at the dealership. Most recently both visits were unplanned- and I was able to get prompt appts. Ed was really great at the last visit- I appreciate his wonderful demea More

by bweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear everything was done quickly and to your satisfaction!

June 15, 2023

Prices are egregious but location is convenient! I am indifferent about the dealership and service department More

by Captjohngatlin
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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Jun 30, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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