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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,868 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,868 reviews
Verified Customer
June 25, 2023
The service was great and done as expected. The customer service was good and very helpful. The customer service was good and very helpful. More
by thomasfabernathy
Employees Worked With
June 25, 2023
Charles Prayor set the standard for customer service! ! The techs working on my truck displayed exceptional critical thinking in solving the problem!! Thank you, JE Team!!! ! The techs working on my truck displayed exceptional critical thinking in solving the problem!! Thank you, JE Team!!! More
by srhendren
Employees Worked With
Charles Prayor
June 24, 2023
Melissa Toole was absolutely amazing. Very knowledgeable, assisting, and super helpful. Will come back thanks to Melissa. Have been servicing my vehicle here for many years and she gave m Very knowledgeable, assisting, and super helpful. Will come back thanks to Melissa. Have been servicing my vehicle here for many years and she gave my insight know one else has!!!! Top notch service to say the least! More
by jaboneaaj
Employees Worked With
Melissa Toole *****
June 23, 2023
Great service, have used them for 6 years. Clean waiting room, very accommodating. They will also provide a loaner if you don't want to wait. Clean waiting room, very accommodating. They will also provide a loaner if you don't want to wait. More
by KIMGUY5304
Employees Worked With
June 23, 2023
I am very happy with the service & my vehicle. I will definitely refer my friends. I will definitely refer my friends. More
by Diana L
Employees Worked With
June 23, 2023
Thank you so much for my oil change. It's been a while since I had one. I need to drive more. Ed was very understanding & answered my questions.. It's been a while since I had one. I need to drive more. Ed was very understanding & answered my questions.. More
by RAMPEY_TERESA
Employees Worked With
June 23, 2023
They team was courteous and kept me informed as to the progress of the repairs on the car. It was a pleasure doing business with your team due to their friendly professionalism. They went over and beyon progress of the repairs on the car. It was a pleasure doing business with your team due to their friendly professionalism. They went over and beyond in servicing me. I plan to make my next purchase with them. More
by EMARSHALL2013
June 21, 2023
Ben and Sami were great to work with. Very straightforward and did what they said they were going to do. Would highly recommend them. Very straightforward and did what they said they were going to do. Would highly recommend them. More
by Tim Henson
June 21, 2023
This report points towards the department that handles license plate, I was pulled over by Suwannee police dept for having expired license plate sticker, being black and what’s going on in our nation with license plate, I was pulled over by Suwannee police dept for having expired license plate sticker, being black and what’s going on in our nation with blacks being stopped by police left me very uncomfortable and this could have been prevented according to state dmv. More
by TERRYG2
Employees Worked With
