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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,868 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,868 reviews

July 04, 2023

I’d like to thank James Stecker for taking care of the issues with my car in a timely and efficient manor! More

by AROGERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

July 04, 2023

This dealership is top notch! The team is extremely professional and very customer focused. They keep you informed and are very thorough. Highly recommend. More

by Maritza.pichon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayoe
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Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

July 03, 2023

It was a pleasure working with Harrison Henry on the purchase of my 2023 AT4. Everything went well and it didn’t take much time. Thank you! Michael Hart More

by mhart9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Henry
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Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia.

July 03, 2023

Ed Barnes was very good. The service techs were very lacking in the quality of their work More

by TOM_AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

July 02, 2023

It's always a great experience when purchasing a vehicle with Jim Ellis. Joe and James made the car buying experience fun and quick! More

by T.J.GARDNER2
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marengo
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Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 01, 2023

Always a great experience. They treat you like family. Always answer any questions I may have More

by Kimsouth930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 30, 2023

Great service. Was greeted promptly and did not wait long for service to be completed compared to other dealerships. Overall good experience. More

by SNAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin vidal
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Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

June 30, 2023

Told hour to an hour and a half but stayed 3 hours. If i had an earlier update could have come back. More

by Yellowman705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rina Centeno
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 30, 2023

I was in town visiting family and was due die for an oil change. They were quick and courteous. More

by annalazic9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Vida
Report | Print
Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

June 29, 2023

I had a great experience charles was a great service person very personal and professional. He is a great asset to your dealership. More

by BROOKSVLB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles
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Jul 09, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

Jul 10, 2023 -

BROOKSVLB responded

Your welcome!

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