Jim Ellis Buick GMC Atlanta

Great price on 2019 Acadia Everything was 5 stars except they didn’t give me what was agreed upon over the phone for my trade in. The price on the car was fantastic, and all of Everything was 5 stars except they didn’t give me what was agreed upon over the phone for my trade in. The price on the car was fantastic, and all of the employees easy to work with. More

Professional. good service and value price. Good friendly service from a Jim Ellis dealership as you would expect. Salesperson greeted promptly and courteously. I ended up ordering a new GMC AT4 Good friendly service from a Jim Ellis dealership as you would expect. Salesperson greeted promptly and courteously. I ended up ordering a new GMC AT4. Then after a couple of weeks we found out the factory was not accepting new orders anymore. Manager and sales person then located the exact truck in IL and had it shipped to ATL. I could not be happier. Thanks More

Honesty is the Best Policy! The Jim Ellis employees were very professional, fair, ethical, knowledgeable, and made the process quick and easy. The vehicles were competitively p The Jim Ellis employees were very professional, fair, ethical, knowledgeable, and made the process quick and easy. The vehicles were competitively priced, and there was a wide variety of vehicles available to choose from. Thank you for building a relationship while valuing our overall goal! More

Very Informative & Great Customer Service I initially was assisted by James a Service Manager, who provided great recommendations and information concerning my SUV repairs. Then, he assiste I initially was assisted by James a Service Manager, who provided great recommendations and information concerning my SUV repairs. Then, he assisted me with Lyft transportation to get back to work. He also called to more than once to informed before any repairs were completed on my vehicle. When I arrived to pick-up my vehicle, Cortez Heath, provided me with excellent customer service by explaining each repair completed and all of my charges. Then I was escorted to the cashier to make my payment. Finally, I arrived at my vehicle that had a fresh wash and I greatly appreciated that since it desperately needed it. Thanks again for everything, I would definitely recommend this location for all your service needs. More

Great customer service Blake was very helpful in my experience so glad i met him! He was very persistent on getting me the car i wanted and was successful Blake was very helpful in my experience so glad i met him! He was very persistent on getting me the car i wanted and was successful More

Courteous Service Managers This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an This appointment was for tire change and tire rotation. From the time I arrived and was greeted at my car, everyone was very nice. Cortez Heath is an excellent Service Manager. I waited a short while in the waiting area which is really nice. And the lady who took my payment was very courteous. Just a pleasant experience all around. More

Straight forward negotiations and no high pressure tactics My salesperson, Blake Kenya, was customer service oriented and efficient from the start. I came to Jim Ellis Buick GMC Atlanta after work on a Wednesd My salesperson, Blake Kenya, was customer service oriented and efficient from the start. I came to Jim Ellis Buick GMC Atlanta after work on a Wednesday evening. The process of test driving, negotiating the sales price and closing the deal only took a couple of hours. When I picked up my new car the next day, Blake made sure I was familiar with all the features of the vehicle. It was a very pleasant experience, and I'm very happy with my new car. More

it was pleasing to be so smooth swift service at reception, quick intake, friendly service, professional atmosphere, speedy return are all reasons I would/will use Jim Ellis GMC agai swift service at reception, quick intake, friendly service, professional atmosphere, speedy return are all reasons I would/will use Jim Ellis GMC again and would recommend them to anyone More

My new care I decided to purchase what I call my me Car. I had been shopping around for over a month but close to home and could find what I wanted. I widened my I decided to purchase what I call my me Car. I had been shopping around for over a month but close to home and could find what I wanted. I widened my search and Jim Ellis GMC popped up. He had a stock of over 100 2019 GMC Acadia’s. I found my dream car online and with encouragement from my husband who works in the area I went. Just so happened I was bringing him lunch and was talking about my find. I headed over met Mr. Kenya and the receptionist who were very inviting! It was like they were waiting for me. I showed him the car I wanted. He looked up the stock number and had it brought over! I feel even more in love with the car when I saw it! We test drove it and I knew she was my new car. I had my own financing so I told them my walk out the door budget and they made it happen!!! The customer service here is amazing from the receptionist to the finance dept!! I highly recommend all of the Jim Ellis dealerships! He has been around since 1971 and that says a lot!!! Thank you all again for a wonderful experience! More

Oil Change, Tire Rotation, and Filter Change This service took much less time than anticipated. From check-in to check-out was about 90 minutes. I had anticipated a much longer wait. All work This service took much less time than anticipated. From check-in to check-out was about 90 minutes. I had anticipated a much longer wait. All work was done and I was able to utilize discount coupons and MyGM points to help defray the out of pocket cost. More