Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,973 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,973 reviews
February 28, 2019
2018 GMC Sierra Denali Jake did a great job finding the truck for me for a good price! LoJack installed quickly. My hardtop cover came in quickly and I was notified immedi Jake did a great job finding the truck for me for a good price! LoJack installed quickly. My hardtop cover came in quickly and I was notified immediately on arrival. More
by TIMBERMINTON
Verified CustomerEmployees Worked With
Tom Rickard, Matt Braun, Jake Bugrovsky, Dwight Wood, Michael Mills
February 27, 2019
Great Did the work in much less time than expected and were very courteous. Also took care of my recall so I didn’t have to come back. Did the work in much less time than expected and were very courteous. Also took care of my recall so I didn’t have to come back. More
by CVDESIGNS
Employees Worked With
John Anderson
February 26, 2019
Excellent Customer Service Had appoinment for free oil change (first service since purchasing new Buick Encore in August 2018) at 9:40 AM. Pulled into Service area at 9:35 AM a Had appoinment for free oil change (first service since purchasing new Buick Encore in August 2018) at 9:40 AM. Pulled into Service area at 9:35 AM and was greeted by name. I waited in comfortable Waiting Area and 30 minutes later oil was changed and I pulling away from dealership. More
by VAUGHNLOUETTE
Employees Worked With
Cortez Heath
February 23, 2019
Thank you Barry was awesome. He nswered all of my questions and was focused on the customer experience. I would recommend to anyone to go visit Barry. Barry was awesome. He nswered all of my questions and was focused on the customer experience. I would recommend to anyone to go visit Barry. More
by bspagel
February 20, 2019
17 Yukon and 16 Enclave We had to visit a second time to correct the first service issues. In the future please do the rush the service without completing everything. We had to visit a second time to correct the first service issues. In the future please do the rush the service without completing everything. More
by LMASSEY0
Employees Worked With
Brandon Cannon
February 20, 2019
Great Service and Staff Had a great experience with service department when I just purchased an Acadia from another Atlanta dealership. He worked through the kinks and was ab Had a great experience with service department when I just purchased an Acadia from another Atlanta dealership. He worked through the kinks and was able to get them to pay for the repairs they should have taken care of before I bought the truck. Thanks Guys! More
by BILL.JACOBSON
Employees Worked With
JAMES?
February 15, 2019
Great service experience Tom and his entire team did a great job taking care of me and my 2015 Buick Verano. Everything from intake to diagnosis to the work and the checkout p Tom and his entire team did a great job taking care of me and my 2015 Buick Verano. Everything from intake to diagnosis to the work and the checkout process went very smoothly. Like most dealerships the costs of service are somewhat higher then non dealership garages but the quality of the work and the experience are worth it! More
by 2015Verano
Employees Worked With
Tom Rickard
February 13, 2019
Effective Communicetion. John Anderson was excellent. Communicated well about service and got me out the door as soon as he could. Thank you for the excellent service. John Anderson was excellent. Communicated well about service and got me out the door as soon as he could. Thank you for the excellent service. More
by DRUCKERM
Employees Worked With
John Anderson
February 13, 2019
Great Service Writer Brandon was helpful, friendly, brought up some additional work that was needed, and got me back on the road within the time I’d allotted. Brandon was helpful, friendly, brought up some additional work that was needed, and got me back on the road within the time I’d allotted. More
by Bluemeaniews6
Employees Worked With
Brandon Cannon
February 12, 2019
Oil change Cortex was the best!! Great attitude and provided great customer service!! He was friendly and very helpful to me. Give this guy a raise he deserves Cortex was the best!! Great attitude and provided great customer service!! He was friendly and very helpful to me. Give this guy a raise he deserves one!! More
by MKAREEM149
Employees Worked With
Cortez Heath
