Back

Jim Coleman Toyota

Bethesda, MD

4.6
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
Contact Dealership

10400 Auto Park Ave

Bethesda, MD

20817

Directions

By Type

Showing 644 reviews

August 09, 2012

Overall the experience was pleasant. Buying a new car is always a very stressful experience, however moving the process along quickly, and cutting to the bottom line as soon a possible makes things go a bit More

by casey645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Muradez, Matthew Muradaz
August 09, 2012

Harold was very professional. I plan to recommend everyone I know to him and definitely use him again. He was honest and accurate. Although our credit was and is not the best, you would not have kn More

by marilyn12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 09, 2012

I was referred to Jim Coleman Toyota by a friend and i initially spoke with Godwin but also with Arslan. Our negotiations went very nicely and as an internet buyer I was happy to deal with Coleman in a s More

by ropp8000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Godwin Kutu-Agbeko
August 08, 2012

Peter Lee was a pleasure to do business with. He was friendly, helpful, knowledgeable and, at the same time, very professional. There were delays in processing our purchase, but the fault was not Pet More

by Donald Besom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 07, 2012

Everybody that I dealt with at this dealership was professional, knowledgeable, friendly, courteous and attentive to my needs. The entire process of purchasing a car from this dealership was a pleasu More

by rmarkush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Bivens and Ben Lante Lare
August 07, 2012

Peter Lee was a great sales person, had a great car for me waiting when I came to the dealership, felt the price was fair, the quickest sale I ever had at a dealership, only 2 hours from time to arrival to More

by Nalakoala2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 06, 2012

Brian is very knowledgable about the hybrid and Prius. He was very helpful and worked with me on the trade in. He came to my house and let me see if the car could fit easily into my garage. More

by Coachnancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
August 03, 2012

Matthew was very helpful. I visited other car dealers and he is out of comparison. He is very intelligent and knowledgeable cars in general. He gave me a balanced observation about many different maker More

by bainbri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Muradaz, Matthew Muradaz
August 02, 2012

Very friendly. Deal was agreed upon in 30 minutes. Paperwork was completed in less than one hour. I would recommend Jim Coleman Toyota to anyone. More

by berdansky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Bivins, Patrick Coleman, Natasha
July 29, 2012

Very profesional, excellent knowledge of business, responsible and provided us an outstanding assistance. With no doubt, we will ask once again for his assistance. Regards More

by jcova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
...
46
...