Jim Coleman INFINITI

Great Service Experience—AS USUAL! I brought our car in for an oil change and to have everything checked out before embarking on a 3 k mile trip. As usual, the service was great, and my I brought our car in for an oil change and to have everything checked out before embarking on a 3 k mile trip. As usual, the service was great, and my service advisor, Devon Walker, was superb in keeping me informed and in being certain that everything necessary was done. More

Quick in and out with wonderful intake process for service Was able to get great loaner quickly and my car came back cleaner Highly recommend Choon and his service department Did have a great service Was able to get great loaner quickly and my car came back cleaner Highly recommend Choon and his service department Did have a great offer for another car from Ryan GM so if you are in the market for a car, check them out More

EXCELLENT SERVICE EXCELLENT Service with all Capital Letters --- I am not sure what the mechanic name is but he is the best that I have every experienced and I have ex EXCELLENT Service with all Capital Letters --- I am not sure what the mechanic name is but he is the best that I have every experienced and I have experienced many.. For example --- I didn't drive my car off the lot -- just to the END of the driveway of the car lot and he knew EXACTLY what the problem was --- that's EXCELLENT Mechanic. (after 2 years searching) He has Sharp EARS, SUPER knowledgeable and I Highly recommend (with capital H) bring your vehicle in and ask Mr. Lee for his top mechanic. Mr. Mechanic -- I am sorry I didn't get your name but you are SUPER continue the great work. Thanks AW More

PERFECT EXPERIENCE. THANK YOU KIRK I have a great costumer service. This was my fifth car buying experience from Jim Coleman Infiniti Bethesda. I have never felt forced to buy a car. Ki I have a great costumer service. This was my fifth car buying experience from Jim Coleman Infiniti Bethesda. I have never felt forced to buy a car. Kirk who helps me always with honest opinion. Thank you for the great service. More

Outstanding Service I had a problem with the tires of my Red Sport Q50 that needed attention. The service department rapidly and expeditiously attended to the problem and I had a problem with the tires of my Red Sport Q50 that needed attention. The service department rapidly and expeditiously attended to the problem and did so with courtesy and support. I have dealt with this car dealer for many years and am absolutely committed to them because of their continuous commitment and excellence. They have recently renovated their space that is highly welcoming and and attractive, permitting a beautiful display of their beautiful automobiles. More

Excellent care and professionalism This dealership has always been professional and has always treated us well. We have purchased many cars over the past several years and have always This dealership has always been professional and has always treated us well. We have purchased many cars over the past several years and have always been treated well. More

Excellent Customer Service and Impressive New Facility The customer service is outstanding. Devin is super friendly, knowledgeable, and helpful. They always take a great care of my car. The new facility is The customer service is outstanding. Devin is super friendly, knowledgeable, and helpful. They always take a great care of my car. The new facility is at 5 Star hotel level. More

Great deal with best sales process Purchased multiple cars from Ryan (General Manager) and his team. Owned many luxury brands from Benz from Euro Motor, Acura from Chevy Chase, BMW of R Purchased multiple cars from Ryan (General Manager) and his team. Owned many luxury brands from Benz from Euro Motor, Acura from Chevy Chase, BMW of Rockville to Lexus but hands down Jim Coleman has the best service and sales people that appreciate you as customer. I highly recommend checking out Jim Coleman before you sign any deal as they will match it or beat it with better service and help More

Excellent service Received prompt, professional service when my car suddently experience a problem with the battery. They replaced it while I waited in their lovely, ne Received prompt, professional service when my car suddently experience a problem with the battery. They replaced it while I waited in their lovely, newly renovated show room. More

fast service was in and out in under an hour. had a quick issue and was able to work from the lobby. the new showroom and building was professional and clean. was in and out in under an hour. had a quick issue and was able to work from the lobby. the new showroom and building was professional and clean. More