Jim Coleman INFINITI
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone on the staff was friendly and courteous. I appreciated the honest answers I received. The staff provided great information about the new vehicle. If I have any concerns, I know I can have them appreciated the honest answers I received. The staff provided great information about the new vehicle. If I have any concerns, I know I can have them addressed. More
Always a pleasure and an excellent experience! I always feel confident and assured my car was serviced properly! Friendly , fair and professional! Nice to be able to have a loaner ! Did not list ser feel confident and assured my car was serviced properly! Friendly , fair and professional! Nice to be able to have a loaner ! Did not list service reps so unable to rate! More
Q50S AWD Ryan, Jazz and Stas were great. Thank you for a completely through and comprehensive car buying experience. The car is very fancy and very FAST! Ryan, Jazz and Stas were great. Thank you for a completely through and comprehensive car buying experience. The car is very fancy and very FAST! More
New Building, Same Excellent Service Devin met me at the door, checked me in electronically, promised me quick turnaround and directed me to a comfortable waiting room. What more could I Devin met me at the door, checked me in electronically, promised me quick turnaround and directed me to a comfortable waiting room. What more could I ask for? More
Oil change and checkup. Devin Walker was professional, personable and very capable with his job.. He listened to my concerns and took good care of everything. I was very i Devin Walker was professional, personable and very capable with his job.. He listened to my concerns and took good care of everything. I was very impressed with his management, including having my car washed and walked me to my car. Everything is working very well. I truly enjoy my Infinity and the dealer and Devin Walker. More
REPAIR/SERVICE Choon Lee my Infinity intake repair specialist resolved my service problem, and I very much appreciative of his Infinity car knowledge and our pe Choon Lee my Infinity intake repair specialist resolved my service problem, and I very much appreciative of his Infinity car knowledge and our personal interaction. More
Careful and respectful of my car. Devin Walker took great care of my prized M45 when I took it in for a very invasive factory recall service. He was great to work with. He assured me m Devin Walker took great care of my prized M45 when I took it in for a very invasive factory recall service. He was great to work with. He assured me my vehicle would be treated with the utmost care and was worked on by the best mechanic on his team. I did not get the mechanic's name but he treated my car like it was his own and I appreciated that. They did a perfect job and my car was returned better than when I brought it there. Thank you! More
Friendly, transparent, competent service shop Had a flat tire issue and the dealership service shop found time for evaluation and replacement. The transaction was transparent (out-front disclosure Had a flat tire issue and the dealership service shop found time for evaluation and replacement. The transaction was transparent (out-front disclosure) and the delivery was competent and professional. The customer service personnel was friendly, approachable and knowledgeable. Excellent shop. More
Infinity Service Excellent and prompt service. I am always greeted by name and with a smile. Nice to drive into the new improved facility with a great customer waiti Excellent and prompt service. I am always greeted by name and with a smile. Nice to drive into the new improved facility with a great customer waiting area! More
My Experience Jim Coleman; Since I have purchased my dream car, my experience has been great, thanks to my service advisor, who is Devin Walker. Devin, is gre Jim Coleman; Since I have purchased my dream car, my experience has been great, thanks to my service advisor, who is Devin Walker. Devin, is great. I like his reminders and suggestions. I have had no complaints. I also like how my vehicle is always cleaned, inside and out, when I return to pick it up. Thanks, Shannon Steward More




