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Jerry Ward Autoplex
Union City, TN
1,660 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,660 reviews
October 25, 2017
Great service Russ is great to work with recommend them to anyone for car needs thank you for helping us out excellent customer service and very friendly Russ is great to work with recommend them to anyone for car needs thank you for helping us out excellent customer service and very friendly More
by AmyandJason
Employees Worked With
Tim Long, Russ Thomas
October 16, 2017
AWESOME! so i was searching online for a vehicle and found this kia optima i liked called first thing monday morning was in it ready to go by 2:30 monday after so i was searching online for a vehicle and found this kia optima i liked called first thing monday morning was in it ready to go by 2:30 monday afternoon! tony got it done, payments were perfect and the car is just exactly what i wanted!! couldnt ask for a better salesman he was wonderful and got it done quickly!! More
by JENNIFER FRANKS
Employees Worked With
October 16, 2017
AWESOME!! Jerry knew I was looking for a certain car and he found it! He called me immediately, worked out the deal, and I'm on the road! Very personable, mak Jerry knew I was looking for a certain car and he found it! He called me immediately, worked out the deal, and I'm on the road! Very personable, makes you feel you are the only customer he has and he taught me everything I needed to know about my car. Thanks Jerry Ward!! More
by Meltaylor
October 13, 2017
Highly Recommend Highly recommended they did an awesome job getting me into my new/used truck I will always recommend them to everybody ask for Norman Lee Highly recommended they did an awesome job getting me into my new/used truck I will always recommend them to everybody ask for Norman Lee More
by Matthew Driver
Employees Worked With
October 12, 2017
Great Job They came to my work and took my car for a oil change. When they brought it back to me they had changed the oil, cleaned my car, checked my tires, an They came to my work and took my car for a oil change. When they brought it back to me they had changed the oil, cleaned my car, checked my tires, and added washer fluid. It took them 3 hours to do all of this and then they brought my car back to me at work. I am very happy about that because my car was pretty dirty. I will continue to carry my vehicle for any work that needs to be done. More
by one customer
Employees Worked With
Adam Green, Jaime Buffington
October 11, 2017
Oil Change They got my car in on time and was out around 30 minutes later and it was done at a very reasonable price. The employees are very nice also They got my car in on time and was out around 30 minutes later and it was done at a very reasonable price. The employees are very nice also More
by hazeleyezz
Employees Worked With
Adam Green, Jaime Buffington
October 08, 2017
Oil change Went into schedule an oil change. They had a cancellation so I was able to get in next. Not only were they quick but also friendly. I have dealt with Went into schedule an oil change. They had a cancellation so I was able to get in next. Not only were they quick but also friendly. I have dealt with this dealership before and have never been disappointed. The staff is always friendly. Adam and Jamie made me feel welcome. Good place Good people. More
by HAT MAN
Employees Worked With
Adam Green, Jaime Buffington
October 08, 2017
Awesome place! Tony was a pleasure to deal with! I would recommend anyone to do business with Jerry ward. Thank you guys again so much for all your help! I am more t Tony was a pleasure to deal with! I would recommend anyone to do business with Jerry ward. Thank you guys again so much for all your help! I am more then pleased! More
by JadeEakes
Employees Worked With
October 04, 2017
Great people Great buying experience! From sales staff to finance, all was top notch! Stop by and see Tony! Great prices with a wide selection, A+ dealership! Great buying experience! From sales staff to finance, all was top notch! Stop by and see Tony! Great prices with a wide selection, A+ dealership! More
by Haykay
October 01, 2017
They are very accomadating to the customer's needs. I called for an oil change on a Friday morning. Jaime was able to accommodate my request and they even came to pick up my vehicle and brought it back I called for an oil change on a Friday morning. Jaime was able to accommodate my request and they even came to pick up my vehicle and brought it back to my work. I appreciate their willingness to do this for customers like teachers who are not able to leave school for an appointment during the day! Amy Nolan also took my payment over the phone so it was very easy to get my oil changed. She was so very friendly and helpful! More
by penneg
