Jerry Ward Autoplex

Unexpectedly wonderful I gave this dealership 5 stars for the following reasons. I pulled into the dealership just to waste 10 minutes until the store I was going to opened I gave this dealership 5 stars for the following reasons. I pulled into the dealership just to waste 10 minutes until the store I was going to opened. To my surprise, out comes a salesman, named Norman Lee came out to my car. So I was first impressed that they were open so early. Mr. Lee did not push himself on me but rather, let me know that he would be happy to answer any questions I may have. I told him that I was not ready to buy a car yet but would like to look at particular Chevy’s. To make a long story short, they had a car that was in my price range, that I loved the look of and had more extra’s than I was expecting and still within my price range. Norman introduced me to the owner, Jerry Ward, who was quite pleasant and made a pot of coffee for me because I was a bit cold and the pot was empty. Come on, how many owners make you coffee and don’t ask someone else to fix it! Respect Jerry. Next was Tim Long, the money man. He took care of everything and then some. He bargained an extra percent off my interest rate, telling the loan company that I wanted to stay with them even though they weren’t the lowest. Tim got a great deal for me on the extended warranty and is going to the courthouse to get my plates, pay the taxes and get it registered. What in the world more could you ask for. when all was said and done, Norman explained how to use everything in the car with patience. I was very unfamiliar with a lot of the extras and had a lot of questions which Norman had all the answers to. To a huge thanks to everyone that helped me get a new car when I wasn’t actually in the market for yet. I love it! More

Disappointed I've been pleased up until this point. I replaced my tires with them and was given a great price. However, they tried to tell me the sensor was broken I've been pleased up until this point. I replaced my tires with them and was given a great price. However, they tried to tell me the sensor was broken off of my valve stem, but I am certain they broke it. My low tire light only came on a few mornings when it was really cold, which is totally understandable, and was never on when I left work. Now, it is on and stays on, consistently. It even blinks sometimes, which it's never done. I was called by the service dept at work to ask me if the light has be seen on. That's when he told me it was broken. I'm certain they broke it. My final bill was even less than what they'd originally quoted. More

Great car Everyone there was willing to help. They did what they said they would do with the deal. I would recommend Jerry Ward Autoplex if your looking for a g Everyone there was willing to help. They did what they said they would do with the deal. I would recommend Jerry Ward Autoplex if your looking for a great deal and really nice vehicle. More

Oil change Picked my car up from the parking lot while I was at work and returned before I got off work. Awesome service. I'll keep coming back. Picked my car up from the parking lot while I was at work and returned before I got off work. Awesome service. I'll keep coming back. More

New tires They noticed the tread on my tires was worn down when I got an oil change and let me know. They ordered the tires and picked up my car at work. They'r They noticed the tread on my tires was worn down when I got an oil change and let me know. They ordered the tires and picked up my car at work. They're price was well below what I'd been charged in the past for tires. More

Great service Called Chase and he was able to get me in quickly to replace a wheel bearing on my Buick Regal. Took care of it quickly and communicated very effectiv Called Chase and he was able to get me in quickly to replace a wheel bearing on my Buick Regal. Took care of it quickly and communicated very effectively. More

Extremely pleased Jerry Ward goes above and beyond to make customers happy. Mr. Russ made our entire family feel so welcome. He answered all of our questions and concer Jerry Ward goes above and beyond to make customers happy. Mr. Russ made our entire family feel so welcome. He answered all of our questions and concerns thoroughly to our satisfaction. All in all, I would recommend this service to anyone potentially seeking a great quality service and car. More

Dealer Rater This is the 2nd vehicle my family has purchased from Jerry Ward Autoplex but will not be the last! If you are looking for a great car salesman look no This is the 2nd vehicle my family has purchased from Jerry Ward Autoplex but will not be the last! If you are looking for a great car salesman look no further than Russ Thomas. Russ is honest, goes above and beyond and is highly experienced and efficient. Thank you Jerry Ward Autoplex! More

Honest and hard working I want to start off by saying this is the third vehicle I have bought from Russ Thomas, 2nd from Jerry Ward autoplex. I am very old school I always lo I want to start off by saying this is the third vehicle I have bought from Russ Thomas, 2nd from Jerry Ward autoplex. I am very old school I always look for honesty and loyalty with car salesmen. Russ Thomas is as honest and hard working as they come. I will be loyal and come back for my next purchase. I highly recommend Russ and Jerry Ward’s dealership for your purchase as well. Thank you Russ and the dealership team. More

Fantastic!! Couldn't be happier!! They helped me find the perfect vehicle for my needs and were fair and patient with me. I couldn't be happier and I will be back for my next purchase They helped me find the perfect vehicle for my needs and were fair and patient with me. I couldn't be happier and I will be back for my next purchase in the future. More