Jenkins Nissan of Leesburg

Excellant service. Service agent met us upon arrival, the car was cleaned before it was returned to us and all employees were courteous and professional during our stay. Service agent met us upon arrival, the car was cleaned before it was returned to us and all employees were courteous and professional during our stay. Overall, an extremely positive experience. More

Very good job I was very pleased with the work and satisfy. Everything came out good. Thomas help me out alot also with answering all my questions too. I was very pleased with the work and satisfy. Everything came out good. Thomas help me out alot also with answering all my questions too. More

Exceptional Service I’ve had two occasions to have my car serviced at this Nissan Servicecenter. For the first visit, I didn’t have an appointment but decided I wanted to I’ve had two occasions to have my car serviced at this Nissan Servicecenter. For the first visit, I didn’t have an appointment but decided I wanted to have a tire checked. They were very gracious and I was on my way. The second appointment was for an oil change. Again, pleased with the professionalism. More

Best Experience BY FAR! We Just bought a Nissan Rogue from this dealership and doing so was the best experience we have had buying a vehicle. Our salesperson Lena Williams wa We Just bought a Nissan Rogue from this dealership and doing so was the best experience we have had buying a vehicle. Our salesperson Lena Williams was so helpful and extremely knowledgeable. She went out of the way to make sure we got exactly what we wanted at the best deal. Every person we encountered there was very nice and laid back. We never felt rushed. We will definitely be going back to this dealership when we get out Nissan Titan and will be recommending that anyone going to this dealership see Salesperson Lena Williams. More

Friendly people - Yes, Deceptive Bait and Switch - xxxx YES! The people I spoke with prior to driving 3 and 1/2 hours to test drive and potentially buy a pre-owned vehicle were very nice. I spoke with, e-mailed The people I spoke with prior to driving 3 and 1/2 hours to test drive and potentially buy a pre-owned vehicle were very nice. I spoke with, e-mailed, and texted with Charlie for a few days asking and double-checking about features that were not explicitly or clearly listed on their website regarding the vehicle I was interested in. He sent pictures and was very helpful in answering my questions. When I mentioned that I would be driving 3 and 1/2 hours the following day to see the vehicle in person, Charlie informed me that unfortunately, he would not be in the office, but Alan would be taking care of me. Odd, but ok. When I arrived, I met Alan, who seemed nice enough considering I was practically set on buying the car I had inquired about. Imagine my surprise when the car I was shown did not have a sunroof (although it was listed TWICE under the details on their website). When I told Alan that the Murano that I was there to see had a sunroof, he looked confused and told me that it did not. I pulled up the details of the vehicle along with the VIN number from their website on my phone and showed him that it most definitely says it has a sunroof. That is when Alan told me that he had a Platinum edition Murano that had a sunroof for a few thousand dollars more. Really??? I explained to Alan that I did not want to see his other vehicle. I had spent a significant amount of time communicating with someone about the the features of the Murano that was advertised and that is the vehicle I wanted. That is when I noticed the long scratch on the passenger's side door, the peeling paint on the roof racks, and that the interior of the vehicle was not very clean. When I mentioned these added things to Alan, he informed me that the dealership priced the vehicle to move and had already "put in thousands of dollars into it" and management didn't want to sell it at the price it was currently at anyway. I had heard enough. I wasn't sure what had been done to the vehicle before I saw it, but there wasn't evidence of thousands of dollars of work based on the glaringly obvious oversights I saw. When I made it clear to Alan (and the manager that he had me show their web ad to to convince them that it was listed the way I said it was), that I was not interested in the Nissan Murano that they were trying to sell me, Alan asked if there was anything else on the lot that he could show me. Just the door Alan, just the door. More

Great service always It's always great customer service and good price on my oil change. Ronnie Carter always has a smile on his face and is very friendly to me. He's a gr It's always great customer service and good price on my oil change. Ronnie Carter always has a smile on his face and is very friendly to me. He's a great asset for your company. More

Courtesy I have dealt with Jenkins for several years now bought two cars from them and had both serviced in their service center. I keep returning to the serv I have dealt with Jenkins for several years now bought two cars from them and had both serviced in their service center. I keep returning to the service center because of the quality of service the courtesy of the employees and the efficiency and which they perform their functions. More

65000 service interval Everyone is professional and personal, too ... they don't do anything the vehicle doesn't need ... we have thomas izzo as our service writer and he is Everyone is professional and personal, too ... they don't do anything the vehicle doesn't need ... we have thomas izzo as our service writer and he is the best ... although we didn't originally buy our nissan from them, we will buy the next one from them due to the great job they have done on our current vehicle ... they have earned it ... More

Oil Change Great visit. Oil Change was quick. Only thing that could have made the experience. better would have been a car wash. Bugs, etc.. were visible on t Great visit. Oil Change was quick. Only thing that could have made the experience. better would have been a car wash. Bugs, etc.. were visible on the hood. More

prompt service and very curteous service department I have always been treated with respect and courtesy from all the staff at Nissan that I have had contact with and never have felf pressured. I have always been treated with respect and courtesy from all the staff at Nissan that I have had contact with and never have felf pressured. More