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Jenkins Kia of Ocala

Ocala, FL

4.9
2,214 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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2305 SW College Road

Ocala, FL

34471

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Showing 2,214 reviews

July 11, 2018

Oil change, tire rotate, 35,000 mile check-up Outstanding service team! Professional, friendly, honest and efficient! I have had nothing but excellent service from Jenkins KIA service team, since More

by Lonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Lance Gansky, Chris Hansen
Jul 12, 2018 -

Jenkins Kia of Ocala responded

Lonnie, Thank you for entrusting us with all of your vehicle needs! We are only as good as our guests!

July 09, 2018

Elder abuse Sold my aunt with dementia a Forte even though they questioned her sound mind but told her she was rich so she could afford it More

by Znlmom
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Ryan Baroni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim and Juan
Jul 09, 2018 -

Jenkins Kia of Ocala responded

We apologize for any concerns you may have regarding your mother’s purchase. We can assure you that we keep our customer best interest in mind when purchasing a vehicle and would not sell a vehicle to somebody who was not capable. We would be happy to address any further concerns you may have. Please contact me if I may be of any further assistance. Thank you kindly, Anjolee Blount Customer Relations Manager

Jul 09, 2018 -

Znlmom responded

Your employees agreed that she seemed off but then they decided she was fine and sold her vehicle. She didn’t even know how to get key out of car when she got home so now car will not start. I spoke to Tim Juan and Ryan at the dealership. My aunt said they told her she was rich and she should buy car and added a bunch of warranties. She was hospitalized a couple days after the car purchase with dementia and didn’t know who she was. This is a very bad situation. Juan said she seemed eccentric and had very bad hygiene but he felt she was ok to make such a decision. Is Juan a doctor???? I have contacted Kia finance and Kia corporate and council on aging in Marion County. Ryan wanted me to come in to watch tapes to see her behavior but I was only in Ocala a few days and we had a lot to do cleaning her house and getting her settled in nursing home. This is a very upsetting situation for our family.

Jul 10, 2018 -

Jenkins Kia of Ocala responded

I do understand this must be a troubling time for your family. However, we are in no position to stop someone from purchasing a vehicle if they seem fit. We do apologize for what your family is going through and would be happy to help in any way we can. Please feel free to contact us for any further assistance.

July 06, 2018

outstanding As usual our service contact Mike Ferrari , made my wife and I feel very comfortable, explained everything that was needed for our car. This is the s More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Jul 09, 2018 -

Jenkins Kia of Ocala responded

Mike, Thank you for allowing Mike and our team to assist you with any vehicle needs. We truly appreciate your feedback!

July 04, 2018

No pressure Jamie was so nice. He could see I was nervous about the process but he made me feel comfortable and I left feeling like I got a great deal and great s More

by Joraeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fielding, Pete Palys, John "JB" Brooks
Jul 05, 2018 -

Jenkins Kia of Ocala responded

We appreciate you entrusting us with your vehicle purchase! Thank you for allowing us to serve you!

July 03, 2018

Oil change I was greeted immediately upon entering the dealership, the person who greeted me (I’m sorry don’t remember his name) was very polite. He took the ne More

by Chesteen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Jul 05, 2018 -

Jenkins Kia of Ocala responded

We greatly appreciate you taking the time to review your experience!

July 03, 2018

Wonderful service for an out-of-state traveler on I 75. While traveling through the Ocala area, I experienced problems with my 2013 Sorrento. I checked online and found the nearest Kia Dearlership was only More

by Lovemysorrento
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Jul 05, 2018 -

Jenkins Kia of Ocala responded

Thank you for stopping in and allowing us to address your concerns! We are pleased to know our team did an excellent job with assisting you in a timely manner to get you back on the road!

July 02, 2018

Good experience. Timely service although they will hound you to death to do the survey. This is probably the 4th or 5th e-mail I have received on it. More

by Houndedtodeath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Chris Hansen
Jul 03, 2018 -

Jenkins Kia of Ocala responded

We apologize for any negative experience you have had. We always like to follow-up with our customers and we appreciate your feedback!

July 02, 2018

My service was Perfect! Don’t look any farther than Jenkins Kia because you’ll be wasting your time. Jenkins is the Best by far. I’ve been having cars serviced since 1968 and More

by judykins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari, Lance Gansky
Jul 03, 2018 -

Jenkins Kia of Ocala responded

Judy, We are pleased to know our team provided you with the best service possible! We look forward to serving you for many years to come!

July 01, 2018

180629 New Key Fob Wife lost 2nd key fob and need to replace it. Chris Hansen got it done for me and told me how to get in touch with "Crossroads" program to get reimbur More

by barryk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Koch, Chris Hansen
July 01, 2018

professional excellence From the time you enter the dealership, you are greeted by caring people that want you to have a great experience. They can be trusted to stick by t More

by Ed K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabio Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Palys
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