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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,836 Reviews

1,836 Reviews of Jenkins Kia of Crystal River - Service Center

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April 11, 2023

Great service! Awesome people! I will definitely be back for more outstanding service that I received. More

by KVELEZ7522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond
Apr 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

April 09, 2023

Service is thorough and normally efficient. Service reps are courteous and are knowledgeable of the vehicle’s technical requirements. More

by ELSATO33037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

April 09, 2023

Very efficient, friendly and they make you feel like a valued customer. Comfortable waiting area. More

by CLW6260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond, Denzel Crabtree, Brett Coble
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

April 09, 2023

They treat you right and don’t try to get you to do repairs that aren’t necessary. More

by cthrml9398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Caron service adviser
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

April 07, 2023

I think Dave is a great asset to the company. I wish you have many more like him. More

by CRISANDFRAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

April 07, 2023

Great visit for second scheduled service. Everyone was courteous and professional and was out of there in a short time. Made getting my Soul service really easy. More

by FLIMHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

April 06, 2023

Got there 15 min early and was put right thru with no surprises. Plenty of staff More

by rfinnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Desmond
Apr 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

April 06, 2023

People at service desk very nice. Service completed in 2 hours. Car wash was 1:30-2:00 hrs. Useless. Phone service by outside vendor missed my appointment. Went to dealer for noth More

by drchillura@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Apr 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

April 05, 2023

Service is always actually what they say your wait time will be. They are always go out of there way to make sure you have what you need. More

by JACQUI.MERICLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond
Apr 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

April 05, 2023

The dealer ship never called me back about and $85. 75 bill they owe me. More

by RPOOL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nelson not to good
Apr 06, 2023 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we prove you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings. Customer Relations Manager, 352-564-8668 ext. 5252.

Apr 06, 2023 -

RPOOL0 responded

Dealer has POOR customer Service

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