Jeff Schmitt Mazda

i came in looking for a newer used car , tried out several different makes and models. Sam was very patient, i spent nearly 2 days there. Everyone I came in contact with was really friendly and helpf several different makes and models. Sam was very patient, i spent nearly 2 days there. Everyone I came in contact with was really friendly and helpful. I decide on a brand new Mazda 6, instead of a newer used car. I really love my new car. More

I had been looking at Mazda 3 for quite a while and almost purchased from a dealership in Cincinnati - but that dealership increased the price once it came down to final negotiation. They ticked me of almost purchased from a dealership in Cincinnati - but that dealership increased the price once it came down to final negotiation. They ticked me off so much that I searched for the same car with the same features available from other dealerships and that is how I found Jeff Schmitt. I started my transaction with Jeff Schmitt through an online chat. I had a very pleasant electronic exchange with Angie and she confirmed the Internet price posted is indeed the price the dealership. This was very important to me because of my experience in Cincinnati. I arranged a time to visit the dealership to test drive the car. Before I got there, I applied for financing online through their website. When I got there, Reggie Jackson greeted me and took me to where the car was waiting for me. It had a reserved sign in the window with my name. I test drove it without any employees in the car and knew it was the one I wanted. I was ready to purchase, but the dealership wasn't ready to sell. Not sure what took so long,but I had to wait for hours and the dealership had no record of my online credit application. I expected the combination of my appointment and online credit application to speed things up. I finally had to track down Reggie to let him know that I couldn't wait around any longer. He apologized and allowed me to sign an agreement to the sales price and my trade in price - and gave $500 deposit to hold the car until the next day. My guess is that Reggie is one of the top sales guys and was helping everyone. Not sure why they don't work in teams and help people out when there is such a delay. In addition, where was his boss? The sales manger should be managing sales....but he wasn't managing mine. Everyone wanted to offer me a beverage, but nobody wanted to finalize the deal.,To be honest, I almost walked out. I had to drive back there the next day and was able to finalize the transaction,but again.....it took way longer than it should have. After the paperwork was finalized, Reggie sat in the car and did a tutorial of all the car's features and made certain I was comfortable with the car before I drove off. A few days later, Reggie called me to see how I was doing with the car and to make sure I was still happy. I appreciate him taking the time after the sale was completed to make sure I was still pleased with my purchase. I recommend this dealership- but make sure your schedule is clear for a few days and don't bother applying for credit online. I still don't know what happened to my application. It makes me very nervous that my ssn is floating around in cyberspace. If you do go, ask for Reggie. He will work with you to make sure it is a win win transaction. But again, don't plan on a quick transaction even if you already know what you want, what you will pay and what you expect for your trade in. If the dealership would have been more efficient and not required me to return the second day, I would rate my overall score much higher. More

Reggie Jackson was the salesman and couldn't have been better. Patient,very helpful creating a very pleasant buying experience. The finance officer was also very polite and thorough. been better. Patient,very helpful creating a very pleasant buying experience. The finance officer was also very polite and thorough. More

We enjoyed working with Reggie and got a great deal on a new Mazda3. I have had a good experience in the past with their service department as well. We would return in the future. new Mazda3. I have had a good experience in the past with their service department as well. We would return in the future. More

Zach Hamby was very helpful throughout the sales process. Everyone at Jeff Schmitt Mazda was friendly and professional. I strongly recommend them if you are looking for a new or used vehicle. Everyone at Jeff Schmitt Mazda was friendly and professional. I strongly recommend them if you are looking for a new or used vehicle. More

David looked and acted so unprofessional. If we didn't have to have the car that day we would have left. He wasn't straight forward with the price. He obviously gets kick backs from wright-patt b didn't have to have the car that day we would have left. He wasn't straight forward with the price. He obviously gets kick backs from wright-patt because he didn't want to take no for an answer when we used our bank. Horrible experience! More

Reggie Jackson was a very helpful and friendly salesman. He did his best to get me the best deal possible. I was completely satisfied with the price of my new car. I had two small issues with the car which He did his best to get me the best deal possible. I was completely satisfied with the price of my new car. I had two small issues with the car which Reggie addressed right away. My overall experience with Reggie and the dealership was positive. I absolutely love my new Mazda 6. I would recommend Reggie and this dealership. More

This was the best experience I have ever had at a car dealership. Nice friendly visit and the purchase went very smooth. Thank you very much!!! dealership. Nice friendly visit and the purchase went very smooth. Thank you very much!!! More

Jeff Schmidt really helped me out getting me into a dependable car. Catherine Mcmillon was very friendly, knowledgeable and helpful. Will recomend to friends and family. dependable car. Catherine Mcmillon was very friendly, knowledgeable and helpful. Will recomend to friends and family. More

MY EXPERIENCE WITH REGGIE JACKSON WAS GREAT. HE MADE SURE TO KEEP IN CONTACT WITH ME AT ALL TIMES WITH THE PROGRESS OF GETTING ME A VEHICLE EVEN WHEN THE VEHICLE THAT WAS SELECTED WAS NOT THE VEHICLE I WAS C TO KEEP IN CONTACT WITH ME AT ALL TIMES WITH THE PROGRESS OF GETTING ME A VEHICLE EVEN WHEN THE VEHICLE THAT WAS SELECTED WAS NOT THE VEHICLE I WAS COMFORTABLE WITH. HE ASKED; SONYA TELL ME WHAT VEHICLE DID I HAVE IN MIND. I STATED THAT ANOTHER GALANT OR IMPALA I HAVE NEVER HAD ONE BEFORE. SO I TESTED DROVE A 2012 MITSUBISHI GALANT AND 2011 IMPALA . MR. JACKSON STATED THAT THEY NEED TO WORK ON THE FINANCING. I EXPRESSED TO MR. JACKSON THAT I WAS COMFORTABLE WITH EITHER CAR THAT COULD GET FINANCED. HE WANTED TO MAKE SURE THAT I WAS COMFORTABLE WITH A VEHICLE THAT I WANTED BEFORE DRIVING OFF THE LOT AND I REALLY APPRECIATE THAT. SOME CAR PLACES JUST WANT YOUR MONEY AND DON'T CARE IF YOU LIKE IT OR NOT. SO I WANT TO SAY THANK YOU AGAIN FOR ALL THE HELP WITH FINANCING, SELECTING A VEHICLE, AND BEING PATIENT. I AM ENJOYING MY 2011 CHEVELOT IMPALA. THANKS. More