Jeff Haas Mazda

By the time I arrived at Jeff Haas, I was so tired of going to dealerships only to have my heart broken. Every dealership that I had visited had agreed to help me get another vehicle but kept falling sho going to dealerships only to have my heart broken. Every dealership that I had visited had agreed to help me get another vehicle but kept falling short. I am a new mother and the vehicle I had at the time was getting a little cramped; sadly, I still owed for it. Craig Foster and all of the staff at Jeff Haas worked to make me a new Mazda owner and kept looking until they found a better finance offer than the one I came in with. Even though the business should have been closed long before my contracts were signed, they made me feel welcome and they did not try to rush through anything. I already have recommended Jeff Haas to anyone that wants a great vehicle and wonderful service. I will return for my next vehicle. More

This was the best experience I've ever had when buying a car. I was in and out in less than an hour and a half. I first contacted the dealer via the web (online) and was called by phone from Mr. Foster. He car. I was in and out in less than an hour and a half. I first contacted the dealer via the web (online) and was called by phone from Mr. Foster. He was very nice and informative on the used vehicle I wanted. When I arrived he had the keys waiting for me and even put the car on the rack so I could look under it. About a 15 min. wait and I was in finance with D. Cares. She helped find me the best pay options and was up on the warranty that I purchased. Great personality. I had a big smile on my face all the way home, so much my jaws hurt for days. My 2008 Mazda Miata MX-5 is in my air conditioned garage waiting for a sunny day and she's smiling also. Thanks Jeff Hass Mazda We will meet again, John Matthew Huskey More

The service that I received was outstanding, everyone was very friendly and helpful, this was the best car buying experience I have ever encountered. I came in the dealership that afternoon, and left with a very friendly and helpful, this was the best car buying experience I have ever encountered. I came in the dealership that afternoon, and left with a new car. I was also able to contact my salesperson days later with any questions that I had about the car. My car salesman was very knowledgeable about the vehicle; which was awesome! More

The experience was great, my husband and I went to the dealership just to see a mazda tribute 05 and we ended buying a mazda5 09!! and everything just took 3 hours (driving test, financing, etc). David wa dealership just to see a mazda tribute 05 and we ended buying a mazda5 09!! and everything just took 3 hours (driving test, financing, etc). David was really friendly and helpful. They care for the costumer. THANK YOU!! Now we have our dream car :) More

I felt comfortable when I was dealing with the dealer especially when I was in the situation of undecided. As a custumer I want to feel free to think and consider which car I should take. We don't wan especially when I was in the situation of undecided. As a custumer I want to feel free to think and consider which car I should take. We don't want to feel trapped or pushed but we need to get best information on price, financing, warranty even weakness of the car. More

I have used this location for my car's maintenance for nearly 2 years and been fairly satisfied with the service and technicians. However when my car was towed in for a sputtering engine and smoking tailp nearly 2 years and been fairly satisfied with the service and technicians. However when my car was towed in for a sputtering engine and smoking tailpipe, their standard of service quickly changed!! While still covered by my powertrain warranty, they are refusing to make the nearly $9,000 repair on a 3yr old vehicle!! The 07 CX7 has presented me with numerous problems and been subject to numerous recalls which have resulted in failing state Inspections...... thus receiving citations. I expect so much better from Mazda! I have been a faithful customer for over 10 years. More

I was satisfied with the service at the Jeff Haas Mazda as well as the car itself, Mazda 5 which I purchased. The sales person, Cuong is very kind and gentle. Also all other employees were polite and took as well as the car itself, Mazda 5 which I purchased. The sales person, Cuong is very kind and gentle. Also all other employees were polite and took us as important customer. (it is normal but sometimes it is not normal for Asian customer.) I expect he will continously give us his support after-sales as well . More

Big Scamsters Bought a used car once we paid for the Big Scamsters Bought a used car once we paid for the car thats when they stopped caring for us. We have to wait for 2 hrs to get the registration d Big Scamsters Bought a used car once we paid for the car thats when they stopped caring for us. We have to wait for 2 hrs to get the registration done and later when we went to pick up the car after a week they din't have the car ready inspite of we calling them 2 twice before coming and we have to again wait for 2 more hours to get the car. Within 15 days the battery died down and we had to get it replaced and within 20 we had to change the transmission fluid and when we went all the way to talk to them they made us wait for 1/2 hr and acted very rude saying they did the inspection and everything was ok then and we signed that we are buying the car as is and if we are expecting to be paid for the repairs thats not going to happen period. I have met anybody who is more ruder than these guys. Avoid doing any kind of business with these people. These people want to ripoff the money and run away no proper customer service, all that they say is they have inspected the car but no proof of details or inspection records. when the Toyota dealer of the car fixed it Jeff hass says that's their marketing strategy as if these guys did some charity by selling a lemon to us More

Wonderful salesperson. Albert knows everything about the cars he is selling and points out the important details that you may not notice otherwise. He is not a pushy salesman. He comes accross as your best cars he is selling and points out the important details that you may not notice otherwise. He is not a pushy salesman. He comes accross as your best friend and just wants to help you make the best decision for you. He knew I was on a budget but that had certain needs and wants in a new car. He helped me find the perfect car at a great price and even helped me get an awesome trade in my old one. I recommend Jeff Haas Mazda and Albert to anyone looking for a new car now or in the future. I love my new car- thank you thank you thank you!!!!! More

Albert Bledsoe(Salesman) friendly,informative,no aggressive car salesman hype,polite manners,overall experience was good. Paul Clos(New Car Sales Manager) obtained fair deal on trade-in,informative, aggressive car salesman hype,polite manners,overall experience was good. Paul Clos(New Car Sales Manager) obtained fair deal on trade-in,informative,explained car purchase well,cooperative, eager to please me. T.Danyel Cares (Finance Director)not a good experience, took first finance loan thru Capital One Bank they offered 9.8% she was in the process of writing up the contract without even speaking to me about the entire finance process, very inappropriate to write up a contract without speaking at all to the buyer, whose money is it anyway, I got quite upset over this, felt like I was being railroaded into high finance rate so she could close out the deal, I told her this was not acceptable at all to me, I almost walked out of Jeff Haas Mazda over this I was so upset, she went through several credit unions and got 6.1%,however; I had one offer of 5.99% through my personal credit union which I used. Also, I received a call from PrimeWay finance officer stating she was not responding to the information requested be faxed over to her from Jeff Haas Mazda, I called Albert Bledsoe and I was upset I told him this was not acceptable at all. I will not have business dealings with Danyel again. Darlene Plunkett(Service and Delivery Coordinator) good experience,she was friendly and informative. I picked up the car on 8-4-10 and the car was dirty on the outside, seats had some kind of dried window tint spray droplets on the seats, the back passenger sheet had some type of white streak on it, very noticeable. The floor mats were not in the car, it had one floor mat in the driver side which was very dirty with actual gravel on it and was not even the actual floor mat that came with the car. The clock in the car was not set to the appropriate time. Darlene had the car washed, correct floor mats put in the car. The car was not serviced for new owner pick up. This leaves a poor impression the the new buyer/dealer experience. Once I purchased the car it appeared to me good service did not apply. Poor finance experience, car not ready for pick up. I would probably buy another car from Jeff Haas Mazda but would inform them I expect good service after the papers are signed. I feel the Mazda-3 is a good car for the price and rides,handles,drives well. I am happy with the car. Sincerely, Anastasia Palmer Katy,Tx. More