Jay Wolfe Honda

Great customer service Mr Huges was professional and friendly. He made me feel like he really cared about my me and my vehicle. No one could be more welcoming than he was. Mr Huges was professional and friendly. He made me feel like he really cared about my me and my vehicle. No one could be more welcoming than he was. More

Great proactive customer service! I had only come in for scheduled maintenance, but my rep Kevin Lamble asked me about dents I had on the front of my car, explained that I had coverage I had only come in for scheduled maintenance, but my rep Kevin Lamble asked me about dents I had on the front of my car, explained that I had coverage for that, and arranged to have them fixed for no cost. The work was beautiful and a very pleasant surprise!! More

Great Customer Service Byron, my service rep, was very courteous and was knowledgeable. He explained the process in completing the service and also, future service work my Byron, my service rep, was very courteous and was knowledgeable. He explained the process in completing the service and also, future service work my vehicle would need. Byron also assigned a coupon to my service cost that helped reduce the total. I was glad to work with him. All work was done in a timely manner. More

Fast excellant service We arrived on time, Steve checked us in and the truck was done in one hour while we waited! Steve reviewed all of the work, the vehicle "health" over We arrived on time, Steve checked us in and the truck was done in one hour while we waited! Steve reviewed all of the work, the vehicle "health" overview and we were complete in about an hour and 10! More

Russ did 5-Star work We have leased several Civics and Accords from Russ King. He has earned our business by being helpful, friendly, knowledgeable, thorough, and efficien We have leased several Civics and Accords from Russ King. He has earned our business by being helpful, friendly, knowledgeable, thorough, and efficient. Thank you, Russ. More

2012 Honda Pilot Recall Service and Inspection Was brought in to replace defective part. Was able to get in and out quickly. I had concerns with the front tires making some noises and Byron was a Was brought in to replace defective part. Was able to get in and out quickly. I had concerns with the front tires making some noises and Byron was able to help get the issues identified and priced. Helpful and friendly service. More

Usually great experience...some trouble this time. My car took a really long time to be completed. I dropped it off for a 7:15 appointment and wasn’t ready until after 3:30. I wasn’t called when it was My car took a really long time to be completed. I dropped it off for a 7:15 appointment and wasn’t ready until after 3:30. I wasn’t called when it was finished, I had to call them. I usually have a great experience at Honda but this time was just off. It happens. I will still continue to get my car serviced there, I just Hope next time will be better. More

Blower Motor Replacement Byron did a great job hearing my concerns about my blower motor and got them resolved. It was the second time in the 4 years I've had this problem wi Byron did a great job hearing my concerns about my blower motor and got them resolved. It was the second time in the 4 years I've had this problem with the blower motor and I was a bit concerned, but Byron did a great job. I had been dealing with a ticking noise for months and then many times the blower motor went completely out. I'm just hoping it is fixed this time, just cause I wouldn't expect to have it replaced twice in the first 4 years of the life of the car. But, it is working now and no ticking noise any longer. More

Zeroed in on what was needed - fixed fast Lots of items checked - fluids topped off - Tires rotated - tire tread xx - battery - all ok. Kyle made my day by saying he would never have guesse Lots of items checked - fluids topped off - Tires rotated - tire tread xx - battery - all ok. Kyle made my day by saying he would never have guessed my CIVIC was 12 yr old- in very good condition More

First scheduled maintenance for my 2018 Pilot Staff was friendly, offered suggestions for where to get windows tinted. Took a bit over an hour for oil change & tire rotation. Documented tire press Staff was friendly, offered suggestions for where to get windows tinted. Took a bit over an hour for oil change & tire rotation. Documented tire pressures as 32 but on internal tire gauge it read 27-28. Don’t know which to trust. This is my only complaint/concern. More