Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
Friendly and fast Came in for oil change with no appoinment, I was in and out in 65 minutes. They checked the whole car over and even accepted a competitors coupon. Came in for oil change with no appoinment, I was in and out in 65 minutes. They checked the whole car over and even accepted a competitors coupon. More
Oil change and balance I asked Steve about an area on my driver side door that I was concerned about. He didn’t seem very interested. Luckily Byron was in the driveway and I asked Steve about an area on my driver side door that I was concerned about. He didn’t seem very interested. Luckily Byron was in the driveway and I asked him. He asked me to come back the next morning and he to have the detail person look at it, which I did. I will definitely ask for Byron in the future. More
Maintenance Visit I have purchased several vehicles from this dealership because they are friendly and knowledgeable! Another benefit to this location is the comfort of I have purchased several vehicles from this dealership because they are friendly and knowledgeable! Another benefit to this location is the comfort of the waiting space! Highly recommended! More
Maintenance I needed basic maintenance done on my Element. The customer service and communication were great. The work was done well and in a timely manner. They I needed basic maintenance done on my Element. The customer service and communication were great. The work was done well and in a timely manner. They were honest about what they could do and what they could not do. Jay Wolfe Honda, continues to be a great company to do business with. More
Routine Maintenance VIsit Routine maintenance and airbag recall visit. Service was good and I was ready to go in about 90 minutes. No one tried to over-sell me on services "nee Routine maintenance and airbag recall visit. Service was good and I was ready to go in about 90 minutes. No one tried to over-sell me on services "needed", which was a relief. I had a coupon for the oil change, which was redeemed without any issues. More
Friendly, honest service I have used this location for both new car purchases and service on those cars for around ten years now. The latest service yesterday met my expectat I have used this location for both new car purchases and service on those cars for around ten years now. The latest service yesterday met my expectations for both this dealership and the Honda brand. This was just a routine A level service visit on a 2013 Honda Accord I will be trading in soon. The service rep went over the service I wanted, other additional services to consider and why. I explained that I was not planning to keep the car much longer and just wanted the basic A level oil change. He showed me the new system that checks cars for wheel alignment, dents, etc. which I found very informative. He was friendly, honest with me and listened to me when I explained what I wanted and why. The service was completed in a timely manner and he had a mechanic meet us at the car and they showed me an issue that I should keep my eye on. I can service this vehicle for less money at multiple area locations but I prefer to use your dealership for experiences like the above. More
went in for oil leak The service team found nothing wrong with my car and didn't charge me anything. That was a pleasant surprise. The team there is always professional, f The service team found nothing wrong with my car and didn't charge me anything. That was a pleasant surprise. The team there is always professional, forthright and knowledgeable. we've worked with Steve several times and always found him to be great. More
Very pleased This was my first visit for service on my new CR-V, I was wowed by the waiting area for customers!! WiFi so I could work and drinks and snacks were This was my first visit for service on my new CR-V, I was wowed by the waiting area for customers!! WiFi so I could work and drinks and snacks were available! Very clean as well! On top of that, the kindness displayed by every employee I encountered was appreciated! I felt well taken care of!! Looking forward to my next visit!!! More
Latest technology and excellent customer service I have always liked the service at Jay Wolfe Honda, but yesterday's visit blew me away. We had been told by another auto service company that we need I have always liked the service at Jay Wolfe Honda, but yesterday's visit blew me away. We had been told by another auto service company that we needed new brake pads, and work done on the rotors. I mentioned it to my Jay Wolfe Service consultant, Steve and asked that they take a look. Their assessment indicated no need for replacement at this time. I am also impressed by the scanning technology that assesses vehicles as they drive into the service area. It is like a full body CT scan for your car. More
Very friendly & accomodating! The staff is friendly and accommodating. My oil change was relatively quick a little over an hour. The customer lounge is very nice and the free wifi The staff is friendly and accommodating. My oil change was relatively quick a little over an hour. The customer lounge is very nice and the free wifi allowed me to work while I waited. Was only bummed to miss out on my complimentary car wash since it was out of order that day. More