Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
Fixing a recall Everyone is super friendly and eager to help but both my oil changes and my recall just took way longer than anticipated. For my recent recall fix, i Everyone is super friendly and eager to help but both my oil changes and my recall just took way longer than anticipated. For my recent recall fix, it would have been nice for Kyle to come in and give me a status. More
Battery replacement Everyone was very helpful and answered all my questions. I had problems with reaching roadside assistance and was given the correct information. I fel Everyone was very helpful and answered all my questions. I had problems with reaching roadside assistance and was given the correct information. I felt all staff were concerned for my satisfaction. More
Above and beyond experience James Trotter really new his cars, was patient with us to get the car we wanted. We test drove several cars. He listened in great detail to show us th James Trotter really new his cars, was patient with us to get the car we wanted. We test drove several cars. He listened in great detail to show us the car we would like. Then when we chose the cars we wanted he worked with sales to get the best deal for us. Signing I would say the dealership manager showed us the true philosophy of Jay Wolfe wanted for their customers and satisfaction. Jay Wolfe dealership is who we chose because they showed they know what customer wants and backs up with customer service in every department. We have been to other dealerships in the KC metro, this one goes out of there way to thank their customers. More
Helpful and polite. Our serviceman, Byron, was terrific. Very helpful and accommodating. He was very helpful to get my car in for service when I needed to come. And wh Our serviceman, Byron, was terrific. Very helpful and accommodating. He was very helpful to get my car in for service when I needed to come. And when I arrived he was waiting for me. Thank you so much for your help, Byron. More
Maintenance B1 Steve did an excellent job. He was courteous and explained all that would be tested and worked on. He explained the bill and provided meaningful recom Steve did an excellent job. He was courteous and explained all that would be tested and worked on. He explained the bill and provided meaningful recommendations. More
Good service Good sales person and very knowledgeable about car we bought. Took a while to get the deal finalized but overall the good deal on the car made it wort Good sales person and very knowledgeable about car we bought. Took a while to get the deal finalized but overall the good deal on the car made it worth it. More
Always welcoming! This is my first Honda, I can say with certainty that this is the first dealership I’ve been to that truly cares about customer service. I came in on This is my first Honda, I can say with certainty that this is the first dealership I’ve been to that truly cares about customer service. I came in on a pretty busy Friday to get a second key fob, I was welcomed immediately and assured I would get taken care of. My experience has always been a 10/10 at Jay Wolfe Honda. More
Jay Wolfe is Amazing! The salesman Tony was a really great, and easy going guy to work with. He was very kind, and got me the exact car I was looking for. He also had a lot The salesman Tony was a really great, and easy going guy to work with. He was very kind, and got me the exact car I was looking for. He also had a lot of fun stories about his family. Amir handled the finance aspect, and he was very funny, easy going and QUICK. Didn’t try to sell us a ton of things we don’t need, got my payments where I needed them, and helped out a great deal. The dealership itself is immaculate. Looked awesome on the inside. Nice area for customers to eat and drink, and even a kids playzone for those that have them. It was super fast, very easy, and I can tell these are great guys. My experience was definitely 5/5. Keep up the great work, guys! More
excellent work We brought our vehicle for maintenance, Rob is very friendly, patient and professional. He also gave us good advice and answered our questions patient We brought our vehicle for maintenance, Rob is very friendly, patient and professional. He also gave us good advice and answered our questions patiently. We appreciated it. More
Excellent Experience On New Car Purchase This was our second time purchasing a new Honda vehicle from Jay Wolfe Honda. We have purchased other Honda vehicles from various Kansas City Metro D This was our second time purchasing a new Honda vehicle from Jay Wolfe Honda. We have purchased other Honda vehicles from various Kansas City Metro Dealers over the last 12 years, but we have had the best experience with Jay Wolfe Honda. Our Salesman, James "The Jet" Trotter was great to work with. He was very professional, knowledgeable about the vehicles, good to work with and a nice guy, who always has a smile on his face. He was always hustling to get our trade- in appraised, to get the deal done and to get us into see the Finance Department. I love my new Honda Civic! The Dealership is top notch, including the Service Department (prompt and courteous) and the Customer Lounge with all the expected amenities including the best coffee around! I would recommend talking with James at Jay Wolfe Honda before you buy your next Vehicle. More