Jarrett Ford of Charlotte County

I was looking for a vehicle and Arthur was on top of it. He looked harder for my vehicle than any dealer closer to me. I drove an hour north (I live in east Lee County), to buy my vehicle. I’m happy with my He looked harder for my vehicle than any dealer closer to me. I drove an hour north (I live in east Lee County), to buy my vehicle. I’m happy with my purchase, and Arthur made it happen! More

Sale Victor B was excellent I would recommend him. Also I will return to dealership again . Also I will return to dealership again . More

I went Jarrett Ford to purchase a car for my wife last week. Hector made that transition so much better than I expected. I was preparing for the buy the most expesive and first car you see sales pitch. Bo week. Hector made that transition so much better than I expected. I was preparing for the buy the most expesive and first car you see sales pitch. Boy was I so wrong! He was extremely knowledgeable and honest. Never made me feel like I had to make a decision right away. Always letting me know that WE need to find the right car for your wife, at times he would tell me thats not the right car for you lets keep looking. I honestly appreciated that from him. The entire time at Jarrett Ford felt so comfortable the staff there was great. Just a cool vibe and I loved that. I'm definitely coming back for my next automotive purchase and I will ask for Hector Bonilla! More

I had a great experience with Mo my salesperson. They gave me a good price for my trade in. Didn’t have to haggle which is not the common. I highly recommend Charlotte Ford if you’re looking for a n They gave me a good price for my trade in. Didn’t have to haggle which is not the common. I highly recommend Charlotte Ford if you’re looking for a new or different vehicle More

Victor and management did everything they possibly could to make sure we got the deal done! 10/10 recommend. If you’re looking for a sales rep that will fight for you, Victor is it! to make sure we got the deal done! 10/10 recommend. If you’re looking for a sales rep that will fight for you, Victor is it! More

Ordered new truck and everything was as promised. Alan was honest and courteous on all aspects of the sale. Alan was honest and courteous on all aspects of the sale. More

Had a pleasurable experience. My sales person was easy to work with. Paperwork at closing went quickly. My sales person was easy to work with. Paperwork at closing went quickly. More

Our experience with this dealership has been vile to say the least. When we bought our car (out of state deal), we paid $2,325.62 to the dealership for all of those registration/title fees. When the paperwo the least. When we bought our car (out of state deal), we paid $2,325.62 to the dealership for all of those registration/title fees. When the paperwork came in from you all reflecting the registration, the receipt from our state registration was conveniently missing from the packet. We called to get the information. Jordan in finance dodged the calls. The salesperson we dealt with also ignored our calls and texts. Luckily, we were able to get the receipt from our state. Well, we overpaid you all. We tried to reach out again to get the refund owed to us - we were told it would be refunded. My husband FINALLY got ahold of Jordan and they agreed that you all owed us $920.83 and he would overnight us a check. Unfortunately that check never came. Here's where the $920.83 comes from: We paid $2,325.62 to yall and $1,404.79 to Oklahoma. $2,325.62 - $1,404.79 = $920.83 Since we got no check, we course call again and the sales manager says "working on it," well he comes back and now suddenly, we owe Florida State taxes in the amount of $390.69. We have been unable to get a receipt for this so who knows if that is true. Lets assume positive intent on this and assume it;s correct. To figure out how much the dealer owes us we need to add the amount owed to OK and the amount owed to FL: The amount owed to Oklahoma = $1,404.79 The amount owed to Florida: $390.69 $1,404.79 + $390.69 = $1,795.48 That means the dealership then should owe us a total of $530.14 (what we paid minus what we actually should have owed). $2,325.62 - $1,795.48 = $530.14 However, for some reason your sales manager seems to think that $255.77 is a more correct number to account for the "third party" involved in all these transmissions. Again, no receipt to prove this. We are INCREDIBLY insulted by this blatant attempt to steal money and then conceal it. Someone higher up than these people NEEDS to get involved ASAP. More

Melody, our salesperson, was very, very good. Knowledgeable, professional and personable. We probably would have purchased our vehicle elsewhere if not for her. Knowledgeable, professional and personable. We probably would have purchased our vehicle elsewhere if not for her. More

Melody was wonderful! she was very knowledgeable on the cars and options. She listened to our requirements and worked our a fair deal on our trade in. Thank you so much! she was very knowledgeable on the cars and options. She listened to our requirements and worked our a fair deal on our trade in. Thank you so much! More