Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 633 reviews
Tried to Scam Me I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in that day and they committed to this price. They agreed to the price and tried to find what the final payment would be similar to before running my credit. They took my information and ran my credit without my agreement and pinged my account. This is where I knew I was scammed. They changed the price and tried making me sign without knowing. I called out the price and they ran to the back room and said the new price was the best they could do. It was not an issue with my credit. My credit is the best it could be never having debt and a long history. The manager "Big Mike" came out because he can "fix" any problem. I told him my issue about running my credit without my knowledge and the changed price and he said they were already giving me a deal. $20,000 more than the original price is not a deal. He then yelled and berated me in front of all of his employees and other customers. When I asked for a copy of his quote and showed him the original agreement he said "you can wipe your a$$ with that agreement for all I care" and ran off to the back with all the paperwork. I then called Jake Sweeney's son who runs this location and told him the story. He insured me that he would reach out and try to fix the problem or come up with a reasonable explanation. He was genuine and I believed him. An explanation of what happened is all I wanted. He also said he would give me the paperwork they ran for me. He then ghosted me. After a week I tried calling him multiple times and would get hung up on immediately. My guess is he knew they messed up big and didn't want to confront me. These were terrible humans with terrible moral and business ethics. Don't bother unless you enjoy getting embarrassingly yelled at. I am considering legal action. More
Worst experience EVER There is NO one there that cares about the customer experience. All they care about is the number of cares they sell. I have bought many new RAM truck There is NO one there that cares about the customer experience. All they care about is the number of cares they sell. I have bought many new RAM trucks over the years, but would never recommend JAKE SWEENEY to anyone. More
Great positive helpful sales team! I had the best positive experience in buying a new car from the moment I walked in! I was fortunate and lucky enough to have Marty help me get the car I had the best positive experience in buying a new car from the moment I walked in! I was fortunate and lucky enough to have Marty help me get the car I wanted and at a price I could afford! Buying a car can be very stressful and Marty reassured me every step of the way in a very positive comfortable way! His easy going, fun, caring attitude, working to make sure I got what I wanted, never faltering from his positive attitude that he would be able to get me exactly what I wanted, at the price I wanted, was exceptional! He went the extra mile to be sure I was happy and got me an even better deal on an upgrade when the car I wanted at the last minute was sold. When he says trust me We’ll get it done, he does and this dealership does! I was extremely impressed with him and his team and would highly recommend this dealearship and Marty! More
Searching for a vehicle Rodney made my experience very nice with Jake Sweeney. He took his time to find me the vehicle that I wanted. It was a pleasure to work with him. He i Rodney made my experience very nice with Jake Sweeney. He took his time to find me the vehicle that I wanted. It was a pleasure to work with him. He is very customer driven. I would highly recommend that you reach out to him if you are in the market for a vehicle. More
Great Rodney has always been helpful. Throughout the years he sold me 3 different cars & everytime I Loved His service. I’m going to keep returning to Jake Rodney has always been helpful. Throughout the years he sold me 3 different cars & everytime I Loved His service. I’m going to keep returning to Jake Sweeney & referring people to him. More
Return customer I believe this is my 3rd Wrangler that I have leased through this particular dealership. I always know what to expect...great customer service and fa I believe this is my 3rd Wrangler that I have leased through this particular dealership. I always know what to expect...great customer service and fair pricing! More
Simply the best Always always always treat me like I’m king when I walk through the door. I vary rarely have problems but when I do it’s taken care of right away and Always always always treat me like I’m king when I walk through the door. I vary rarely have problems but when I do it’s taken care of right away and fairly. I’m on my 3rd truck and getting ready for my fourth. More
Marty made my experience Great! Amazing experiene! Marty went above and beyond making my car buying very low stress. I will be going back to him and referring everyone I know to him. Amazing experiene! Marty went above and beyond making my car buying very low stress. I will be going back to him and referring everyone I know to him. More
Happy I am very happy with my Jeep and very satisfied with your dealership. I will recommend your dealership to my friends and family. Great salesmanship. I am very happy with my Jeep and very satisfied with your dealership. I will recommend your dealership to my friends and family. Great salesmanship. More
Best experience I could’ve asked for Overall great experience especially as a first time car purchaser. Marty was thorough and friendly making the whole situation enjoyable. Have already Overall great experience especially as a first time car purchaser. Marty was thorough and friendly making the whole situation enjoyable. Have already recommended Jake Sweeney and Marty to many people. More



