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Jake Sweeney Buick GMC

Lebanon, OH

4.7
192 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection. For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form. When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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917 Columbus Ave

Lebanon, OH

45036

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Showing 192 reviews

May 12, 2026

The service personnel, especially Jeff go out of their way to help you and get your repairs and service done correctly More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2026 -

Jake Sweeney Buick GMC responded

Hi KB, thank you so much for the fantastic 5-star review! At Jake Sweeney Buick GMC, we always strive to provide the best automotive service experience possible, so we are absolutely thrilled to hear that our personnel delivered exactly that for you. We know how important it is to have peace of mind when your vehicle is in the shop, so it is wonderful to hear that Jeff went out of his way to help you and ensure your repairs and service were done correctly. We will be sure to pass your kind words along to Jeff—he will be so happy to hear he made such a positive impact! Thank you for trusting us with your vehicle, and we look forward to seeing you when it is time for your next scheduled maintenance visit!

April 13, 2026

The team was efficient and very professional they performed the maintenance to the enclave in reasonable time. Shorter than expected More

by Butchiejuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derik
Sep 05, 2026 -

Jake Sweeney Buick GMC responded

Hi Butchiejuan, thank you so much for the wonderful 5-star review, as our primary goal is always to deliver the best, most efficient, and highly professional vehicle care here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that our service team took such great care of your Buick Enclave and completed your maintenance even faster than expected. Our entire dedicated service, sales, and parts family deeply appreciates your kind feedback and support, and we look forward to keeping your Enclave running perfectly for all the miles ahead!

April 03, 2026

I had a terrific experience at Jake Sweeney GMC Buick ! Medina Bates was very pleasant quick and helpful! 10 out of 10 , would recommend to anyone!!! Everyone there was A game. Thank you all everyone very More

by Roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madina Bates ❤️
Sep 05, 2026 -

Jake Sweeney Buick GMC responded

Hi Roy, thank you so much for the outstanding 5-star review and for your perfect "10 out of 10" recommendation, as our primary goal is always to deliver the best, quickest, and most pleasant experience here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that Medina Bates was so helpful and that our entire team brought their "A game" to make your visit with us truly terrific. Our entire dedicated sales, finance, and certified service family is incredibly proud of Medina for her exceptional care, and we wish you many happy and safe miles on the road ahead!

March 31, 2026

Always gives quick and friendly service. I always feel that my vehicle receives the best service possible! More

by jeff.lentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Jake Sweeney Buick GMC responded

Hi Jeff, thank you so much for the wonderful 5-star review, as our primary goal is always to deliver the best, quickest, and friendliest automotive care here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that you consistently receive outstanding service and that you have complete peace of mind whenever your vehicle is in our hands. Our entire dedicated service, sales, and parts family deeply appreciates your amazing support and loyalty, and we look forward to keeping your vehicle running perfectly for all the miles ahead!

March 21, 2026

Fantastic experience! Friendly staff, no pressure, transparent pricing, quick service. Left with my dream truck. 10/10 would return. More

by Jony136107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
Sep 06, 2026 -

Jake Sweeney Buick GMC responded

Hi Jony136107, thank you so much for the wonderful 5-star review and for letting us know you drove home in your dream truck, as our primary goal is always to deliver the absolute best and most transparent car-buying experience here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that our friendly staff kept your visit entirely quick and pressure-free with the clear, upfront pricing you deserve. Our entire dedicated sales, finance, and certified service family deeply appreciates your stellar 10/10 recommendation, and we look forward to the pleasure of keeping your beautiful new truck running perfectly for all the miles ahead!

March 13, 2026

Andrew very helpful. He knew what I wanted and able to find it for me. More

by shiggins012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Jake Sweeney Buick GMC responded

Hi shiggins012, thank you so much for the wonderful 4-star review and for letting us know about your positive experience, as our primary goal is always to provide the absolute best and most helpful car-buying support here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that Andrew knew exactly what you were looking for and worked so diligently to find the perfect vehicle for you. Our entire dedicated sales, finance, and certified service family is incredibly proud of Andrew for his outstanding dedication, and we look forward to the pleasure of serving you again in the future!

March 12, 2026

Hello. The sales person, Madina, was professional, courteous, ztremely helpful and patient while helping me learn all the bells and whistles of the Acadia. More

by Ghetz355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Sprauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madina
Sep 06, 2026 -

Jake Sweeney Buick GMC responded

Hi Ghetz355, thank you so much for the wonderful 5-star review, as our primary goal is always to deliver the best, most professional, and patient car-buying experience here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that Madina provided such courteous, helpful, and attentive care while taking the time to show you all the exciting features and technology in your new GMC Acadia. Our entire dedicated sales, finance, and certified service family is incredibly proud of Madina for her outstanding dedication to our guests, and we wish you many safe, happy, and fully-informed miles on the road ahead!

March 07, 2026

My service experience for my resent oil change was top notch. Nathan in service was there to greet me as in pulled in to the service entrance and friendly as always. Once the oil change was completed they More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Jake Sweeney Buick GMC responded

Hi Phil, thank you so much for the wonderful 5-star review, as our primary goal is always to deliver the best, friendliest, and most top-notch automotive care here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that Nathan was right there at the service entrance to greet you with his signature friendly smile, and that you appreciated our fast oil change and competitive, no-pressure tire quote. Our entire dedicated service, sales, and parts family is incredibly proud of Nathan and the team for taking such fantastic care of you, and we look forward to keeping your vehicle running smoothly for all the miles ahead!

February 25, 2026

Great service at Jake Sweeney GMC, Lebanon, OH. Found 2024 Terrain with barely 9,000 miles on odometer. George Dirling was our sales associate. Got a great deal, and I love the Terrain. More

by rodney.pennington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Dirling.
Sep 06, 2026 -

Jake Sweeney Buick GMC responded

Hi Rodney, thank you so much for the wonderful 5-star review and for sharing your great experience with us, as our primary goal is always to provide the absolute best and most rewarding car-buying experience here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that you got a great deal on your beautiful 2024 GMC Terrain with barely 9,000 miles on the odometer, and that George Dirling provided such outstanding, helpful care as your sales associate. Our entire dedicated sales, finance, and certified service family is incredibly proud of George for taking such fantastic care of you, and we wish you endless happy miles of loving every single drive in your new Terrain!

January 21, 2026

Had a great experience with the service department at Jake Sweeney Buick GMC. The staff was friendly, the communication was clear, and the customer service was top-notch. I’ll definitely be back for my f More

by CJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Jake Sweeney Buick GMC responded

Hi CJW, thank you so much for the wonderful 5-star review and for sharing your great experience with us, as our primary goal is always to deliver the absolute best, most friendly, and transparent maintenance care here at Jake Sweeney Buick GMC! We are absolutely thrilled to hear that our service department team provided the clear communication and top-notch customer service you deserve. Our entire dedicated service, sales, and parts family deeply appreciates your kind support and your decision to return to us for your future vehicle maintenance needs, and we look forward to the pleasure of keeping your car running perfectly for all the miles ahead!

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