Jaguar - Land Rover Naples - Naples Luxury Imports

The Best Dealership in the Universe! Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of m Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of my new Discovery/Land Rover. He is a car aficionado and loves to teach and share the unique features of the vehicle!! This is the second car purchased at the dealership, and the process was customer friendly with quick and accurate responses to questions and concerns. Services for the vehicle are extraordinary and Craig is accommodating beyond words-Super Service staff and always pleasant. Lynn Henkel is a finance guru and accessible for best finance deals! Explains in detail the financing process and status! This dealership is amazing but the people who work here make a customer a lifelong customer! Always top notch and dedicated to meet current and future vehicle needs! More

Great Customer Service When I first brought my Land Rover in for service I was assigned to Michael. I found him to be very personable and helpful. He made sure I was taken c When I first brought my Land Rover in for service I was assigned to Michael. I found him to be very personable and helpful. He made sure I was taken care of and he made the experience very pleasant one. He gave me his business card and he was available for any questions should I have any. When I scheduled my next visit I was told I would have to leave the vehicle Michael provided me with a loaner and kept me abreast of the progress. He called first thing the next day and let me know the vehicle was ready. When I arrived my vehicle was ready and waiting. Outstanding ! Great customer service. Thank you Michael. More

Pleasant experience We started shopping for a new Discovery ten days ago and visited the Sarasota Land Rover first. Unfortuantely, their cars were packaged with too many We started shopping for a new Discovery ten days ago and visited the Sarasota Land Rover first. Unfortuantely, their cars were packaged with too many packages that are not suitable for our needs. For example, why would we need a cold climate package in Florida? Some of the packages were too expensive and we were not willing to pay extra money for the things we didn’t need. Luckily, our internet search on Thursday led to Naples Land Rover. They have a wide selection of Discovery with various configuration. We were able to quickly pin down one with all of the necessary packages we needed, including the front cooler compartment! We were satisfied with the color and added options, and I simply provided my email and phone number on their website to confirm the availability. Kathy Jello got back to me within ten minutes and provided me with an opportunity to move forward quickly. Kathy gather my requirements and trade in information, and provided me with a quote within the same day. We exchanged numerous emails back and forth to discuss alternative options, and finally made a deal on Monday morning. Kathy was very efficient to move things around and enabled us to pick up the car next day. The 100 miles drive to Naples was totally worth it! The dealership staff was very friendly and we had a wonderful experience. From our initial meeting to trade in to finally driving away with our new Discovery, all it took was two hours. The financing manager was also quick on his work and we were able to get back in time to pick up our kids from school. I would love to recommend their A+ service to any customer. More

Easy breezy!! Would give 10 stars!! A beautiful dealership with a warm inviting ambience. We felt very welcomed.... From the time we made 1st contact on the website, Marcus made this A beautiful dealership with a warm inviting ambience. We felt very welcomed.... From the time we made 1st contact on the website, Marcus made this buying experience an absolute joy. His personality was very pleasant and upbeat. He is very knowledgeable and eagerly answered all of our questions... We enjoyed the seamless process and in no time we were pulling off in our new car.. We highly recommend Jaguar of Naples and the awesome Marcus Veiga!! This is our 3rd Jaguar...theres no better car in my opinion!! More

GREAT EXPERIENCE I was looking for the Jaguar 25t XE model on a Friday afternoon, I was greeted by Dean at the door he was very polite. I explained to Dean what I was I was looking for the Jaguar 25t XE model on a Friday afternoon, I was greeted by Dean at the door he was very polite. I explained to Dean what I was looking for and wanted to learn about my options. Dean immediately knew his inventory and before you know it I was outside without wasting any time looking at 4 different vehicles. I was alone at the while my wife was working and for that reason I was not in a position to purchase A car. However, being a Jaguar owner already my wife knew what vehicle she wanted. We went back to Dean's office and negotiated a price, Dean worked very hard with the sale's manager (Jonathan Russo) to accommodate me, so I made a quick phone call and before you know it the wife approved and I was buying a car. I asked Dean to touch up 3 minor nick's on the front bumper and he did, when we picked up our car on the following Tuesday the car looked brand new. Our experience believe it or not got even better after we left the dealership, on the Monday after the weekend we were greeted with a beautiful flower arrangement, thank you very much Dean Dubbin and Jason Reidel you both truly went over and above. Next, my wife and I had the opportunity to meet Tyler Mastallo. at our home here in Naples FL. Tyler went through all the features that the car offered and did not leave our home until we were satisfied. Tyler even took the time with me and asked if I had any questions with my 2017 XF Jaguar that I am now driving. I have to say I have worked in retail for 35 years in my career, 25 years in management, I truly believe that Tyler will be GM of this deal ship one day in his future. Watch out Jason Reidel you have Tyler on your team, Thank you Naples Jaguar for such a great experience. W Costa More