Back

Jaguar - Land Rover Naples - Naples Luxury Imports

Naples, FL

4.9
882 Reviews
Jaguar Naples in Naples, FL treats the needs of each individual customer with paramount concern. We understand that you have high expectations, and as a Jaguar dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

900 Tamiami Trail N

Naples, FL

34102

Directions

By Type

Showing 882 reviews

December 10, 2018

Great experience purchasing an I-Pace from Austin I purchased an I-Pace from Austin without having to visit the dealership beforehand. Austin has excellent follow up and is very knowledgeable about th More

by rob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bending
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! We greatly appreciate your thoughtful review. We agree that Austin is super knowledgeable and a great asset! We hope you enjoy your new I-PACE for several years to come! Please do not hesitate to reach out to us should you ever need anything in the future, Respectfully, Jaguar Land Rover Naples

December 02, 2018

First Class Austin was incredibly knowledgable of the vehicles. He was professional, considerate and personable. We came in looking to build a new Rover, but fel More

by LISA G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bending
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Henkel
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Lisa! We are so glad that Austin was so professional and personable! We agree that he is a great guy, and it seems as if he was able to exemplify our goal of 100% customer satisfaction to you guys. We hope you enjoy your new Rover for many years to come! If you find yourself ever needing anything, please do not hesitate to reach out to us! Respectfully, Jaguar Land Rover Naples

December 01, 2018

Stress free and rewarding My son and I visited this dealership as my lease on a Mercedes 300 was up. We were very impressed with Jeremiah,s professional, mannerly and low key More

by Baggins1
Recommend Dealer
Yes
Employees Worked With
Eric Rodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We , Jeremiah Slusher
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! We thank you for this kind review. We agree that Jeremiah is great and very professional! We are so glad that you had a positive experience with him and Eric. We invite you back in at any time and look forward to seeing you at a later date! Respectfully, Jaguar Land Rover Naples

November 29, 2018

Excellency all around Both Tyler and Dean were very helpful. I would recommend to anyone to visit the Jaguar. And Land Rover dealership in Naples. Very good experience More

by Ringog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Dubbin
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Ron, Thank you so much for this amazing review! We definitely agree with you that Tyler and Dean are excellent, and we are so glad that you got to have such a great experience with them! We appreciate that you will recommend anyone to visit our dealership, as that is what we strive for! We hope you enjoy your new vehicle for many years to come. Respectfully, Jaguar Land Rover Naples

November 28, 2018

Diagnosis and repair My Jaguar XL's problem was quickly diagnosed and the repair for same was performed in a timely and highly professional manner. No reoccurrence since More

by oldjagguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasti Havlik
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! We thank you for this great service review. We strive for 100% customer satisfaction and want to diagnose your problem right the first time, every time! Should you ever need anything in the future, please do not hesitate to reach out. Enjoy your Jaguar! Respectfully, Jaguar Land Rover Naples

November 20, 2018

Exceptional professionalism Dean Dubbin is the consummate professional. He is there to assist you not sell you a vehicle. I have purchased many vehicles and working with Dean a More

by NaplesBuckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Henkel, Jeremiah Slusher, Dean Dubbin
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you so much for this amazing review! We agree that Dean certainly is great and very professional. We are absolutely pleased to hear that this was by far your most pleasurable experience- this is what we strive for! We welcome you back anytime you may ever need anything at all! Go Bucks! Respectfully, Jaguar Land Rover Naples

November 18, 2018

great experience!! Buying my new Range Rover Sport was one of my best experiences of buying a new car. Austin was very helpful and made my decision easy. Tyler was also More

by satifiedcustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bending
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you for this pleasant review. We are definitely pleased to hear that buying your new Sport was one of your best car buying experiences! We agree with you that Austin and Tyler both are extremely knowledgeable, and we are so glad they could help you and exemplify our goal of 100% customer satisfaction. We hope you enjoy your Range Rover Sport for many years to come, and invite you back to the dealership to visit us anytime! Respectfully, Jaguar Land Rover Naples

November 14, 2018

Failed to perform I want to put a hitch on my rr. Dealership didn’t have parts so ordered. Set appointment 2 weeks out for install. Appointment was 11. Showed up a More

by Skeeter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ross
Dec 12, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! We are so sorry that we failed to perform and that you had to rent a truck for Thanksgiving weekend! As you can imagine, Thanksgiving is an extremely busy time for us. Not only because it is season, but we have customers coming in from out of town for the holidays, and many people coming in to rent cars for the holiday weekend. This is not an excuse, and we greatly appreciate your feedback. We understand that we do not always get it right, and please be sure this message reached not only our service manager but also our GM. We will use your feedback to improve in the future. I hope you had a great Thanksgiving weekend, and if you need additional assistance please do not hesitate to reach out to Craig Lumia directly. Happy Holidays, Naples Luxury Imports

November 12, 2018

Very professional, fast & easy! The salesman was knowledgeable & friendly; the financier was quick and painless. We drove our first Land Rover home that night! Weeks later their En More

by PatPattyAna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Henkel, Dean Dubbin
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you very much for this kind review. We are so glad that your experience was great, and the salesperson was knowledgeable and friendly! We hope you enjoy your new Land Rover for many years to come! Please do not hesitate to come back and see us should you ever find yourself needing something in the future. Respectfully, Jaguar Land Rover Naples

November 08, 2018

Great dealership with a fantastic staff. I came to the dealership knowing what I wanted and how I wanted the deal to be made. Jacob ensured that everything was smooth and easy. More

by MarcS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Agin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Henkel
Nov 12, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Thank you for this kind review, Marc! We are pleased that you had a great experience with Jacob and that everything went smooth and easy! We hope that you enjoy your new Land Rover for many years to come. We also welcome you to come back and see us for any and all needs you may have in the future! Respectfully, Jaguar Land Rover Naples

...
56
...