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Jaguar - Land Rover Naples - Naples Luxury Imports

Naples, FL

4.9
882 Reviews
Jaguar Naples in Naples, FL treats the needs of each individual customer with paramount concern. We understand that you have high expectations, and as a Jaguar dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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900 Tamiami Trail N

Naples, FL

34102

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Showing 882 reviews

January 09, 2019

Spot On Wanted to make the leap to a Range Rover and when I met Torrey Shoplack, I was thrilled. Torrey helped me with test drives (several overnight), deter More

by Lisa61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Shoplack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Lisa, Thank you so much for this great review! We are so lucky to have Torrey on our team, and we agree that she is very helpful. We are so glad that you got to experience top notch customer service at Land Rover Naples. We hope you enjoy your new Range Rover, and we will always be here to help should you ever need anything! Respectfully, Jaguar Land Rover Naples

January 08, 2019

Annual service Outstanding in all aspects; Sergio is exceptional. I greatly appreciate the consistency that I encounter each time I interact with this dealership. More

by JPZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you so much for this pleasant review. We agree with you that Sergio is an exceptional employee. We are thrilled that you had such a great experience with Sergio and with our dealership. We welcome you back in the future for anything you may need! Respectfully, Jaguar Land Rover Naples

January 08, 2019

Amazing shopping experience!!! The entire experience at Land Rover Naples was great. The service was outstanding, selection was more than enough and actual buying process went very More

by Happyislandguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bending
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you for this kind review! We are thrilled that you had such a pleasant experience with us here at Land Rover Naples. We agree that Austin is a joy to work with, and we are glad you enjoyed working with him. Please enjoy your beautiful new Land Rover and please do not hesitate to reach out if you ever need anything! Respectfully, Jaguar Land Rover Naples

January 02, 2019

Pleasant car purchase Sales person Marco, was very knowledgable about the vehicle we purchased. Austin, who prepared sales paperwork and delivered the car to us was very More

by Bill and Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bending
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Onelli, Jaime Amoroso
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Bill and Jane, we would like to thank you for taking the time to post this kind review. We are absolutely thrilled that you had great experiences with Marco, Austin, and Jaime. We appreciate your feedback on having an inside vehicle delivery area and will definitely share with the management team and take it into consideration. Please do not hesitate to reach out to us if you ever need anything in the future! Respectfully, Jaguar Land Rover Naples

January 01, 2019

excellent sales experience Our salesman, Dean Dubbin was excellent and made my entire experience quite seamless. He zeroed in on my needs, provided me with a superb F Pace and More

by Sassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Henkel, Dean Dubbin
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! We are thrilled that you had such a pleasant experience with Dean, Lynn, and Tyler. They truly are great employees that provide top-notch customer service. We want to thank you for this review, and we hope you love your new Jag for many years to come! Please do not hesitate to reach out to any of our associates if you ever need anything in the future, we will always welcome you back in! Respectfully, Jaguar Land Rover Naples

December 31, 2018

Flawless process. Met expectations. Excellent customer service. Clean facilities. Met projected cycle time for service. Friendly staff. Car returned cleaner than it was when submitted More

by jaguarxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! We are excited that you got to enjoy our top-notch customer service. Thank you for this pleasant review! If you ever need anything in the future, we always welcome our loyal customers with open arms! Respectfully, Jaguar Land Rover Naples

December 28, 2018

No one can beat their sales team. I leased my previous car from this dealership now I’m back due to last experience to lease new car. Every time my experience just get better and bette More

by Farhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Russo, Jaime Amoroso, Lynn Henkel, Richard Osborne
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Wow, thank you so much for this great review! We totally agree that Richard, Jaime, Jonathan, and Tyler are all exceptional. We are thrilled that you had yet another great experience with our top-notch customer service, which is our number one priority. We welcome you back in anytime you may need anything at all! Respectfully, Jaguar Land Rover

December 25, 2018

Wonderful Experience We came to Naples Luxury Imports to look st a Range Rover, however , our eyes were captured by a beautiful Jaguar E Pace. Jeremiah Slusher saw our ent More

by MyJag
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Amoroso, Lynn Henkel, Jeremiah Slusher, Dean Dubbin
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Mr. and Mrs. Goldstein, I would like to thank you for taking the time to write this kind review. We are so happy that you enjoyed your time spent with Jeremiah, Dean, Jaime, and Tyler. Customer service is our number one priority! We hope you love and enjoy your beautiful new Jaguar E-Pace for many years to come! If you ever need anything at all, please do not hesitate to reach out to one of our associates and we would love to help! Respectfully, Jaguar Land Rover Naples

December 14, 2018

Amazing experience I was very happy buying my new Jaguar XJ a couple weeks ago, but after my meeting with Mr Tyler Mastaglio and the great conversation with him I feel More

by Elizabeta0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mastaglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Osborne
Jan 10, 2019 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you so much for your amazing review. Tyler certainly is a great employee, and we are so glad he exemplified our goal of 100% customer satisfaction. To hear that you now feel like you are part of a family, is what we strive for. We hope that every customer that purchases from us feels this way! Thank you also for the recommendation of our dealership. We hope you truly enjoy your new Jaguar XJ for several years to come, and welcome you back in should you ever need anything! Respectfully, Jaguar Land Rover Naples

December 13, 2018

Outstanding customer service! I had an amazing purchase experience at this dealership. All of the staff were so friendly and knowledgeable. Torrey was so helpful and patient. Sh More

by JetSet19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Shoplack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hello! Thank you so much for this kind review. Torrey is definitely an amazing asset to our team and she really knows her stuff. We are really pleased to hear that she was so helpful and that you had an overall great experience, as this is what we strive for. We invite you to come back in anytime you may need any assistance for anything in the future. Respectfully, Jaguar Land Rover Naples

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