Jaguar Land Rover Minneapolis

My Service adviser has taken care of me sine i bought this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. More

This is my 5th Land Rover (and I've had 3 Jaguars), and I have enjoyed all of the vehicles, as well as the sales and service experience... except for pricing. The petty haggling drives me crazy. Each and I have enjoyed all of the vehicles, as well as the sales and service experience... except for pricing. The petty haggling drives me crazy. Each year, the experience of trading in my old vehicle (which is meticulaously maintained by me, and by your dealership), is an unpleasant one. This year, i was told the following: a) Luther doesn't recognize the Blue Book and NADA "Excellent" rating as a possibility, on trade-ins. b) I must pay for all outstanding maintenance item (e.g. new tires, new brakes) before the trade-in price is established (i.e. no consideration for normal wear and tear... the vehicle must be brought up to what Blue Book and NADA define as "Excellent" before it is valued by Luther). c) When it's valued, I'm expected to accept the lowest amount in the mid-range of the average trade-in values decalred by Blue Book and NADA. d) The $2,000 discount that I used to enjoy as a repeat customer is no more. More

Purchased the vehicle at Land Rover and this recent service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you infor service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you informed along the way and help you if you need alternative transportation.. They are great! More

I described a shifting issue that happened on 2 occasions previously. The vehicle was brought in for inspection & I was very satisfied with the service given previously. The vehicle was brought in for inspection & I was very satisfied with the service given More

Up to now the experience was great. Seamless service. This was probably the best buying experience I had. I highly recommend this dealership. I really liked the new platinum service. This was probably the best buying experience I had. I highly recommend this dealership. I really liked the new platinum service. More

I continue to be very satisfied with the service I receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it d receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it doesn't get much better than that. More

From the Beginning until the end they were professional and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but they did not have the exact color I wanted(white) so I continued to shop the internet and found one about a hour away. After I purchased it there was a problem with the Cd player so i took it to Land Rover for the repair(which the other dealer was paying for) and they handled it like I had bought the car from them. Floyd worked with the other dealer which he did not have to do they are not part of the luther group and kept me in the loop the whole time problem solved very quickly and he even went the extra mile and found out that I had a factory warranty that could be transfered to me for free WOW! And he did all the paper work to make it happen! I am so gladf that I am now connected with such a great group of people if I need them in the future. They more then earned my business I feel like the lucky one and how often do you feel that way when your the one spending money! More

This was the best experience I have ever had purchasing a vehicle! very friendly, helpful and seamless! I could not believe how quick the entire process was! What a great experience!! -Aaron A. Voss vehicle! very friendly, helpful and seamless! I could not believe how quick the entire process was! What a great experience!! -Aaron A. Voss More

We had been reviewing the Land Rover on-line and decided to check it out in person. So we located the nearest dealership, which turned out that there was only one in Minneapolis, and went to that dealership to check it out in person. So we located the nearest dealership, which turned out that there was only one in Minneapolis, and went to that dealership. The receptionist immediately greeted us and asked what she could do for us. We replied that we would like to see a Land Rover. She paged a sales associate who arrived very quickly. We told him that we were interested in a Land Rover but needed to see one in person to check it out. He quickly brought a Land Rover around and showed us all the features of the automobile and then we test-drove it. We then told him that we were interested in trading-in our currently vehicle. He did not pressure us but said that his appraisal people could look at it right now. So we let them appraise it while we continued checking out the Land Rover. We then told the salesperson that we needed to get going because of other things we wanted to do while in Minneapolis and he said that he would send me a proposal containing the trade-in of our current car. The next day I did receive said email and thought that the trade-in was very generous and we decided to buy one. So we contacted the sales person by email and said that we wanted to buy one but did not care for the colors that they had in stock. The sales person told us of a shipment of Rovers what was coming in in 10 days and what colors and models they were. We selected one. He then sent me via email the credit applications which we completed and sent back. The salesperson then sent us an email the next day and said that everything was approved and that the car would arrive in 10 days and that he would notify us when it did arrive. It arrived as he said it would and the next day we traveled back to Minneapolis to sign the papers and take delivery of the vehicle. The finance department was easy to work with and explained everything thoroughly. The salesperson then gave us the detailed inspection of the vehicle with a thorough explanation of all the features. We left with the vehicle and the salesperson contacted us a few days later to see how things were going and if we had any questions. Overall it was a very good experience and we would definitely recommend this dealership and salesperson to anyone. More

the work was completed on time even after I arrived early. When finished my vehicle was washed and dried. They have a very nice waiting area. Very friendly people. early. When finished my vehicle was washed and dried. They have a very nice waiting area. Very friendly people. More