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Jaguar Land Rover Albany

Colonie, NY

4.8
398 Reviews

347 New Karner Road

Colonie, NY

12205

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Showing 398 reviews

July 09, 2026

The communication is phenomenal. They will communicate with you pretty much every step of the way. Good communication when you’re in possession of someone’s vehicle is always a good More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peg Cologgi, John Calabrese, Nick Hay, JT Barnes, Tom Herold, Elaine Healy, Jennifer Martel
Jul 09, 2026 -

Jaguar Land Rover Albany responded

Will, thank you for choosing Land Rover Albany and for sharing your experience! We know how important communication is and we're thrilled to have delivered for you. See you next time!

July 07, 2026

Exceptional service. In particular, Adam in the service dept wne t above and beyond to solve all of our issue with a smile. No problem was too much for them to handle. More

by jamesbwhiteley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dion
Jul 07, 2026 -

Jaguar Land Rover Albany responded

James, we're thrilled to hear that Adam and our team provided exceptional service at Land Rover Albany. Thank you for your kind words and support!

June 26, 2026

Always, best service with significant savings on specials offered. Staff is very knowledgeable and pleasant to deal with. More

by Jfalibozek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie , Chris Rahn
Jun 29, 2026 -

Jaguar Land Rover Albany responded

Thank you for sharing your feedback about our knowledgeable and professional team! We appreciate your business and we look forward to seeing you again at Land Rover Albany.

June 23, 2026

Excellent job, no issues! Bert helpful and did a great job reaching out and follow thru. Appreciate the service we had. More

by Lisa Aiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasoda
Jun 24, 2026 -

Jaguar Land Rover Albany responded

Lisa, we're so glad to hear Bert and our team were helpful at every step of the way! We appreciate your support here at Land Rover Albany and hope to see you again down the road!

June 20, 2026

Adam was so easy to work with The staff was was courteous and well-versed in our car. It was a great experience and will return to Land Rover dealer in Albany. More

by galestorm404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam di
Jun 22, 2026 -

Jaguar Land Rover Albany responded

We are glad you had a great experience with Adam and the team! Thank you for choosing Land Rover Albany and for sharing your feedback, Gale.

June 19, 2026

⭐⭐⭐⭐⭐ I had an excellent experience with the service department at McGovern Land Rover. Sieera and Jeanie were both professional, friendly, and kept me informed throughout the entire process. They made More

by jsieper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanie, Sieera, Chris Rahn
Jun 22, 2026 -

Jaguar Land Rover Albany responded

Thank you for the glowing review of our service team! We’ll pass along your kind words to Sieera and Jeanie. We hope to see you again at Land Rover Albany!

June 10, 2026

The process was seamless, and Michael was willing to work with me in accomplishing the goal of purchasing a new discovery. More

by tom.babcock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin C. Twomey, Chris Rahn, Natasha Rai
Jun 11, 2026 -

Jaguar Land Rover Albany responded

Tom, your feedback made our day! We are delighted to hear that Michael was helpful and efficient during your purchasing experience. Thank you, from all of us at Land Rover Albany!

June 10, 2026

I great service! Everyone was so nice. Keep up the good work! Thanks for tide of a car. Saved us mileage.. More

by elainebresee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam so helpful. Very kind got us a car to drive home.over one hour away.
Jun 10, 2026 -

Jaguar Land Rover Albany responded

Elaine, thank you for choosing Land Rover Albany and for sharing your experience! We are thrilled to hear that you appreciated our helpful and accommodating team. See you next time!

June 02, 2026

Service performed within the promised timeframe. Dashboard warning to check coolant level still appears randomly. Service department has checked this on 2 separate occasions. Assume the problem l More

by alan.weinberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Jun 02, 2026 -

Jaguar Land Rover Albany responded

Thank you for choosing Land Rover Albany and for sharing your feedback about our service team. If there is anything further we can do to assist you, please don't hesitate to call us!

May 31, 2026

Brought in my veichle twice paid for a maintenance …got the car the same way I brought it in. With nothing getting fixed .talked to manager ..manager was very rude her name is Jeanne o Conner . Now I have More

by Naderkassim7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeanne o Conner
Jun 29, 2026 -

Jaguar Land Rover Albany responded

Susan, I'm really sorry for the confusion regarding our Saturday appointments. We appreciate your feedback and will certainly look into correcting this issue on our site. I understand how frustrating that must have been, so please feel free to reach out directly and we'll make sure you're taken care of. Thank you, Robert Parr - Service Manager - robert.parr2@doggettauto.com

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