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Jacksonville Kia

Jacksonville, NC

4.4
927 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 927 reviews

September 21, 2025

I would have at one time recommended your dealership for service since it’s the only place I took my Kia to be serviced since purchasing it in 2016 , but no longer ! More

by RBUTLERUPS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know who Olivia Pierce is ! Kaylee and Chris are the to that I came in contact with .
September 21, 2025

The entire process went very smoothly, Brooke was awesome, we will definitely recommend this dealership to anyone looking for a vehicle More

by RENEEHOLLY02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke
September 20, 2025

Very good service. department. My only complaint was the salesman that we bought the car from didn’t give a xxxx once we signed the paperwork. I guess he got his commiss More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Who is Olivia?
September 19, 2025

They were great as usual. Quick service and great customer service. I will always support. Thanks More

by EST122110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

They called me to come in for an open recall on my kia Sorrento. I was not experiencing an issue with my car but decided to get the recall addressed amyway because I am moving out of state. After they " More

by sethdicaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Everyone at this dealership was very friendly and helpful. They answered all of our questions and made it a smooth experience. More

by Lshaw67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Kladis
September 14, 2025

Friendly environment and courteous service. Knowledgeable sales representative. Highly recommend Chevy. Thanks for a great experience. More

by LANECASHMOM2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

I would have rated it a 5, until we dealt with the Finance Mgr. Really killed the moment of buying a new car. More

by PRBYTHESEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

Superior service, informative, courteous and helpful staff, newly remodeled clean bathroom and waiting area. I would recommend them to my friend and family. More

by WABLES86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee was amazing.
September 12, 2025

He listened to my concerns with my car and ensured they were addressed. Read through what the mechanic completed on my vehicle and provided print out of other items we discussed. More

by MIKEBAUER0281
Recommend Dealer
Yes
Employees Worked With
Christopher Lucas
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