Jacksonville Kia
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I would have at one time recommended your dealership for service since it’s the only place I took my Kia to be serviced since purchasing it in 2016 , but no longer ! service since it’s the only place I took my Kia to be serviced since purchasing it in 2016 , but no longer ! More
The entire process went very smoothly, Brooke was awesome, we will definitely recommend this dealership to anyone looking for a vehicle awesome, we will definitely recommend this dealership to anyone looking for a vehicle More
Very good service. department. My only complaint was the salesman that we bought the car from didn’t give a xxxx once we signed the paperwork. I guess he got his commiss department. My only complaint was the salesman that we bought the car from didn’t give a xxxx once we signed the paperwork. I guess he got his commission and he was done with us. Whatever happened to customer service, evidently he missed that part of the training course. Don’t ask me his name because I don’t care who he is. I will not buy another car from the dealer because of this jerk! I like my car, a 2024 Kia Telluride bought it October 2023. More
They were great as usual. Quick service and great customer service. I will always support. Thanks Quick service and great customer service. I will always support. Thanks More
They called me to come in for an open recall on my kia Sorrento. I was not experiencing an issue with my car but decided to get the recall addressed amyway because I am moving out of state. After they " Sorrento. I was not experiencing an issue with my car but decided to get the recall addressed amyway because I am moving out of state. After they "fixed" my car, I suddenly began experiencing the symptoms that the recall was for. So by allowing them to work on my car they made it worse.. This was for the multi-function light switch.. Now when I drve down the street my lights go out randomly. I told them this and the said "let the switch get broken in a little and i will stop." That didn't seem correct. So I contacted other Kia dealerships and they said switches don't "get broken in" and that "that dealership should never have sent you hone with faulty lights" More
Friendly environment and courteous service. Knowledgeable sales representative. Highly recommend Chevy. Thanks for a great experience. Knowledgeable sales representative. Highly recommend Chevy. Thanks for a great experience. More
I would have rated it a 5, until we dealt with the Finance Mgr. Really killed the moment of buying a new car. Finance Mgr. Really killed the moment of buying a new car. More
Superior service, informative, courteous and helpful staff, newly remodeled clean bathroom and waiting area. I would recommend them to my friend and family. staff, newly remodeled clean bathroom and waiting area. I would recommend them to my friend and family. More
He listened to my concerns with my car and ensured they were addressed. Read through what the mechanic completed on my vehicle and provided print out of other items we discussed. were addressed. Read through what the mechanic completed on my vehicle and provided print out of other items we discussed. More



