Jacksonville Kia

They are pleasant, and work hard to find you what you are looking for in a new car! I personally found the manager Justin Mitchell to be very nice, knowledgeable and professional. I believe him to be their looking for in a new car! I personally found the manager Justin Mitchell to be very nice, knowledgeable and professional. I believe him to be their greatest asset!! More

Went for a reinspection of windshield wipers that had failed inspection. Did not get seen until an hour after my appointment time for a 1 minute inspection failed inspection. Did not get seen until an hour after my appointment time for a 1 minute inspection More

Terence was great salesperson and took the time to show different trim levels of the vehicle I ended up purchasing. He was very patient and not pushy. I would give him a ?? different trim levels of the vehicle I ended up purchasing. He was very patient and not pushy. I would give him a ?? More

I took my vehicle in for an oil change, tire rotation and 2 recalls. The parts for one recall was not in and had to be ordered. The service department should have made sure the parts were there when I made t 2 recalls. The parts for one recall was not in and had to be ordered. The service department should have made sure the parts were there when I made the appointment. The gentleman I was working with was very nice and didn't charge me for the oil change and tire rotation which is the reason I gave this experience a 5. He went above and beyond to give good customer service! More

Everyone is personable and actually listens to our reasons for being there. Appointments are easy to keep. Employees are attentive and helpful. reasons for being there. Appointments are easy to keep. Employees are attentive and helpful. More

Always great service. Great communication. I've been with this dealership since 2012 and have always had a great experience. Will continue to work with them in the future. Great communication. I've been with this dealership since 2012 and have always had a great experience. Will continue to work with them in the future. More

The staff was friendly and helpful. They made my experience wonderful, pleasant, easy, and relaxing. They made my experience wonderful, pleasant, easy, and relaxing. More

It was great Everything went as expected so that is a good thing on their part good thing on their part More

We had a great experience from start to finish. Duncan, our sales rep was super personable and well put together, was knowledgeable about the vehicle features and made the selection/buying process Duncan, our sales rep was super personable and well put together, was knowledgeable about the vehicle features and made the selection/buying process super easy. Nick in finance was also great! Overall a very smooth and pressure-free experience. Nothing like the typical dramatic car dealership experience. We will absolutely get our next car from them and ask for Duncan and Nick! More

Charvez did an excellent job showing me the vehicle I wanted and explained all the features to me. He was not pushy, very knowledgeable and extremely polite during the whole process. I would highly recom wanted and explained all the features to me. He was not pushy, very knowledgeable and extremely polite during the whole process. I would highly recommend him for any of your customers. More