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Jacksonville Kia
Jacksonville, NC
630 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 630 reviews
September 30, 2024
Communication was fantastic. They kept me informed throughout the entire process. I would definitely recommend to anyone. Jacksonville kia has great customer service. They kept me informed throughout the entire process. I would definitely recommend to anyone. Jacksonville kia has great customer service. More
by AZAP1046
Verified CustomerEmployees Worked With
September 30, 2024
We had an amazing experience. The mechanic was knowledgeable and helpful when explaining the service to my husband and I. If I could give a better review I would! The mechanic was knowledgeable and helpful when explaining the service to my husband and I. If I could give a better review I would! More
by ramirez2001ear0
September 26, 2024
I feel like they over priced the part that was put on my vehicle. We had looked up the part and the highest price we found they charged another $450 over that price. Was told after getting there a recall co vehicle. We had looked up the part and the highest price we found they charged another $450 over that price. Was told after getting there a recall could not be done, so I had them keep my vehicle till they could complete it because I had a 45 minute drive to take it there. Never again will I take it back! More
by janiceglasglow
September 26, 2024
Had to get all recalls completed on my vehicle. It was handle in a timely matter. The staff kept me informed throughout the process It was handle in a timely matter. The staff kept me informed throughout the process More
by XX745
Employees Worked With
September 25, 2024
Seems that customers are almost a bother to some of the service managers. They act like they’re not there to help the customer, but the customer needs to grovel in order to receive proactive assistance. service managers. They act like they’re not there to help the customer, but the customer needs to grovel in order to receive proactive assistance. More
by ONEISLANDHOP
Employees Worked With
September 23, 2024
My visit there started off rough and than Kenny started to help me and he was great, he explained things and because I was able to deal with Kenny I felt comfortable and continued to have my car worked on to help me and he was great, he explained things and because I was able to deal with Kenny I felt comfortable and continued to have my car worked on at Jacksonville Kia More
by LILKBARBER
Employees Worked With
Kenny five star
September 22, 2024
Excellent service, prompt, recalls handled swiftly! Terrance is an excellent sales representative. We are always recommending you all Terrance is an excellent sales representative. We are always recommending you all More
by Catsmorris69
September 20, 2024
Friendly staff and always there to help. Very professional. Great job . Our KIA STILL RUNS GREAT.😀😀😀 Very professional. Great job . Our KIA STILL RUNS GREAT.😀😀😀 More
by Douglas Eidell
Employees Worked With
