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Jacksonville Kia

Jacksonville, NC

4.4
629 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 629 reviews

September 30, 2024

We had an amazing experience. The mechanic was knowledgeable and helpful when explaining the service to my husband and I. If I could give a better review I would! More

by ramirez2001ear0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
September 26, 2024

I feel like they over priced the part that was put on my vehicle. We had looked up the part and the highest price we found they charged another $450 over that price. Was told after getting there a recall co More

by janiceglasglow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lucas
September 26, 2024

Had to get all recalls completed on my vehicle. It was handle in a timely matter. The staff kept me informed throughout the process More

by XX745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Seems that customers are almost a bother to some of the service managers. They act like they’re not there to help the customer, but the customer needs to grovel in order to receive proactive assistance. More

by ONEISLANDHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Greatest dealership, very friendly and customer orientated. Will always reach out to them for my vehicle needs. More

by rbr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Clay
September 23, 2024

My visit there started off rough and than Kenny started to help me and he was great, he explained things and because I was able to deal with Kenny I felt comfortable and continued to have my car worked on More

by LILKBARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny five star
September 22, 2024

Excellent service, prompt, recalls handled swiftly! Terrance is an excellent sales representative. We are always recommending you all More

by Catsmorris69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance Hoffman
September 20, 2024

Friendly staff and always there to help. Very professional. Great job . Our KIA STILL RUNS GREAT.😀😀😀 More

by Douglas Eidell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Charvez was pleasure to work with. He found what I wanted quickly with no hassle. More

by atill155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charvez Dingle
September 18, 2024

Great sales people sales manager didn’t put extra $1000 off like advertised the service center is average over a reasonable expectation the vehicles need to under an extenive inspections a part replaced i More

by STRUDELBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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