Jackson Acura

Nice place to wait while service is being performed There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches and chairs and a few work areas behind glass doors. If you have to wait for two hours for new tires, it helps to be comfortable. More

MDX 2019 purchase The whole team at Jackson Acura is great. Sergei, the salesman who helped us, is absolutely a delight! He is extremely courteous, very respectful plus The whole team at Jackson Acura is great. Sergei, the salesman who helped us, is absolutely a delight! He is extremely courteous, very respectful plus he knows what he is talking about! Kelly works in finance; she makes everything clear and as simple as can be. Very smooth experience! I used this dealership 10 years ago, yet when I recently went back nothing has changed. Still amazing team! More

MDX Service Visit I continue to be pleased with the staff and facilities at Jackson Acura. They provide timely and professional service at every scheduled or unschedul I continue to be pleased with the staff and facilities at Jackson Acura. They provide timely and professional service at every scheduled or unscheduled service visit. More

In and out in one hour! Yvonne Russell processed my maintenance requests, plus a car wash in less than 60 minutes. In addition, she made good on a contracted maintenance ite Yvonne Russell processed my maintenance requests, plus a car wash in less than 60 minutes. In addition, she made good on a contracted maintenance item overlooked by a previous service agent. Jackson Acura is a 5-Star dealership in every sense! More

Above & beyond After being honored by appointment to program a new key fob, we were kindly offered a car wash as well as an oil change and were happy to do so. We After being honored by appointment to program a new key fob, we were kindly offered a car wash as well as an oil change and were happy to do so. We were in and out of there in just over an hour. The waiting areas and light snacks were very needed and a wonderful touch . Thanks guys & gals! More

Wonderful Customer Service I recently had the remote start installed in my 2019 RDX and purchased floor mats and a cargo liner. My experience was great. Cody was personable and I recently had the remote start installed in my 2019 RDX and purchased floor mats and a cargo liner. My experience was great. Cody was personable and professional. He made sure I had a loner vehicle while they worked on my car. They even gave it a wash and parked it inside at my request! I recommend this dealership for car purchase as well as service needs!! More

Best Experience I have ever had buying a car!!!!!!! I cant even begin to tell you what an amazing experience I had with CM. He is but far the best car sales person I have ever dealt with. I told him f I cant even begin to tell you what an amazing experience I had with CM. He is but far the best car sales person I have ever dealt with. I told him from the beginning that I hate buying cars we made this process so easy that I will never buy another car from anyone else. Everyone was so nice and friendly Ed and Kelly as well. Thank you again for everything my new best friend is CM!!!! You are the best CM!!!! More

Fabulous! The past two times I've been lucky enough to get Yvonne. She's super friendly, super personable and makes the experience fun and easy, and quite hones The past two times I've been lucky enough to get Yvonne. She's super friendly, super personable and makes the experience fun and easy, and quite honestly I'd like to be like her someday! She's knowledgeable; she takes the time to go over what will be done beforehand and quick estimate of what the costs will be, and then she thoroughly reviews the inspection with me to keep me abreast of any future issues that may arise so I can plan accordingly. Not only that, but the service department is quick. I'd settled in to get some work done in one of the work cubicles, and before I'd even got into the groove of work, she knocked on the door to tell me my car was finished and I could be on my way. I look forward to coming to Jackson Acura because of her, and because of the quick and excellent service I get! More

Quick, Fast & Good!!!! The service team was great, I took my wife's RDX in for an oil change and it went very well.. My service advisor did not try and upsell me on things t The service team was great, I took my wife's RDX in for an oil change and it went very well.. My service advisor did not try and upsell me on things that was not needed. He actual told me some things I could hold off on until next visit. That was very surprising and greatly welcome. There was an issues he did suggest I get while I was there and it made since. The transmission fluid needed changing and I could see how, since it had never been change since we purchase the truck. Patrick, my service advisor made sure I was kept inform of what was going on and the time it was going to take to get all the approved services done. I was in and out before I knew it. More

Purchase of 2019 Acura RDX at Jackson Acura, Roswell GA I fully intended to arrive only to test drive the RDX. The experience was so amazing that I purchased the vehicle that day. Seems like fate that Jac I fully intended to arrive only to test drive the RDX. The experience was so amazing that I purchased the vehicle that day. Seems like fate that Jackson Acura has the exact color and features that I wanted. Paul Silverman was very informative especially with the details of technology package. I'm looking forward to many years of driving the RDX and hopefully I'll be able to master the technology. More