Jackie Cooper Nissan

Taunted and Insulted. We bought two brand-new cars from Jackie Cooper in one year. The last experience was terrible. The finance guy kept trying to tell us how badly we nee We bought two brand-new cars from Jackie Cooper in one year. The last experience was terrible. The finance guy kept trying to tell us how badly we needed gap coverage, the oil change plan, etc. He kept pushing. We finally gave in. A couple of minutes later, before we signed any paperwork, my wife said: "No, I changed my mind. We don't want this extra stuff." The finance guy began to taunt her and take shots at her character. He said: "Oh come on. Be someone of integrity! You already said you would! You can't go back on your word!!" Feeling pressured, she regretfully signed the paperwork. It turns out we never even needed the gap coverage. We had put so much money down that we already had enough equity in the car. The next day we called the manager to tell him about the experience and to try to remove the extra items. The manager would not remove it and he stuck up for the finance guy, telling us how great he is. We would never buy a car here again. They need to teach their people true integrity and that the customer comes first! *This review does not reflect Marcus, our sales person's behavior. He was a nice guy. More

The service department at this dealership is nothing less than outstanding. Everyone is friendly and sincerely wants to help you. Would go back there again. than outstanding. Everyone is friendly and sincerely wants to help you. Would go back there again. More

Awesome buying experience! The sales, management, and finance are top notch! Second new nissan that we have purchased frim Jackie Cooper. Will be back to buy our next car. finance are top notch! Second new nissan that we have purchased frim Jackie Cooper. Will be back to buy our next car. More

I was greeted by MJ, back in August 2011, in search of a Sapphire Black Nissan Cube and Jackie Cooper Nissan was the only dealership that had the color I wanted. Once I informed MJ what I was looking for, h Sapphire Black Nissan Cube and Jackie Cooper Nissan was the only dealership that had the color I wanted. Once I informed MJ what I was looking for, he put me in the awesome care of Michael Knotts. Mr. Knotts was very informative and knowledgeable and answered any and all questions I had. He worked hard to help me with my financing, going to "bat" for me, if you will. He succeeded in a rather short period of time. In no time, we were in the financial office where the officer was very professional and courteous and frankly, quick! Next thing I know, I'm the proud owner of a 2010 Sapphire Blue Nissan Cube KROM edition. As I was going out the door, Mr. Knotts stopped me, along with MJ, and informed me that they would like to put 4 new tires on my Cube at no extra charge. They went above and beyond taking care of this customer and as far as I am concerned, I'm a customer for life. I always have my oil changed at Jackie Cooper Nissan and each time I'm impressed with the knowledge and professionalism of the staff from the moment I drive in until I drive away. Oh yeah, thank you for the complimentary car wash I receive after each oil change, too! I tell everyone I know of what great service and care I get at JCN whenever I get the chance! More

Mark Hughes. I say is the best sales rep y'all have. He's kind. Friendly. And knows what he's doing and knows alot about cars. He sold me my ford mustang and its been great. He is very respectful to help out kind. Friendly. And knows what he's doing and knows alot about cars. He sold me my ford mustang and its been great. He is very respectful to help out others when they know what they want and to help them get that dream car they are looking for and wanting. i got mine and very happy i did. Enjoyed my time and Jackie cooper sports and imports even the closing guy (i don't remember his name) was also very kind and friendly. and got my mustang at a good price. thank you all! More

I alwawys get my oil changed here but on this day it took an extremly long time then when I finally went to the service bay it still took them 15 min to acknowledge I was even standing out there. When I was an extremly long time then when I finally went to the service bay it still took them 15 min to acknowledge I was even standing out there. When I was finally acknowledge I paid my bill and had to ask for a receipt then I asked where my inspection sheet was and he couldn't tell me where it was so I am not even sure they did a 21 point inspection on my car this time. Not pleased at all on this visit. More

I purchased a new Nissan Altima and received outstanding service . Just happen to look in glovebox before we left and didn't have the wheel lock key. The sales manager came out and used the master key, remo service . Just happen to look in glovebox before we left and didn't have the wheel lock key. The sales manager came out and used the master key, removed all locks and installed new set with a new key. Now that's service ! More

I would not recommend Jackie Cooper Nissan. I test drove with them several times and when I commented I was going to visit their competition they bashed the other dealership extensively. When I came back t with them several times and when I commented I was going to visit their competition they bashed the other dealership extensively. When I came back to Jackie Cooper and told them the vehicle and options I was looking for they told me it was a dire mistake to purchase what I was looking for. I had to educate them that I was spending MY $ and not theirs. Once we got over that hurdle they were able to locate a vehicle with options I was looking for. But so did their competition. So as any wise shopper would do I got numbers from both. When it came time to break the news to Jackie Cooper they were $1700 higher than the other dealer they went into the song and dance about the damage MUST BE hail damaged or have issues as there was no way they could sell at the price I was quoted. Little do they know that the final deal was over $3000 less than the number they had no more room to negotiate. If you are looking for a Nissan I encourage you to shop around Tulsa as there are better experiences with more professional sales staff. More