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Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
1,834 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,834 reviews
December 18, 2014
Excellent Sales service It was such a nice experience to walk into this dealer and be treated politely and respectfully. We purchased a challenger and Ruben our sales person It was such a nice experience to walk into this dealer and be treated politely and respectfully. We purchased a challenger and Ruben our sales person was wonderful and handled everything very professionally. I couldn't be happier and will definatly come back. More
by Mjersey
Employees Worked With
Ruben Mendoza, Ruben Mendoza
December 18, 2014
Great experience with this dealership! Ruben Mendoza is a great sales representative and I am pleased with the services of Jack Phalen. Ruben and the staff were extremely helpful and worked Ruben Mendoza is a great sales representative and I am pleased with the services of Jack Phalen. Ruben and the staff were extremely helpful and worked with me to get everything I wanted within my budget. I highly recommend you talking with Ruben if you are looking to buy a new or used Jeep. More
by Tmm86
Employees Worked With
Ruben Mendoza
December 16, 2014
Svet is a top notch salesman I haven't purchased a new car in 11 years but I knew what I could afford and roughly the different choices I thought I was limited to in my price rang I haven't purchased a new car in 11 years but I knew what I could afford and roughly the different choices I thought I was limited to in my price range. Svet valchev my salesman walked us through the process and went over and beyond to help us get the car I needed and deserved. I would n WILL recommend him to all my clients and friends! Happy holidays! More
by pamela.kosowski
September 22, 2014
Excellent Customer Service We recently purchased a 2014 Dodge Journey from Jack Phelan and had a great experience. To start, Svet was such an accommodating sale person. Took the We recently purchased a 2014 Dodge Journey from Jack Phelan and had a great experience. To start, Svet was such an accommodating sale person. Took the time to answer every question and make us feel comfortable with all the car has to offer (car seat arrangement and all). The price was fair for the car and our trade in, we also purchased a DVD player to be installed after purchase. What really made this dealer team stand out is after we bought the car and took it in for the DVD to be installed. They arranged for a rental car (at their expense), talked us through what they were going to do and even though they said it would took two days...it was done in a few hours. Svet came out to greet me and personally showed me how to use it. The service department couldn't be better too...so nice and professional. I'll bring the car there for oil changes because they were a pleasure to work with all around. Highly recommend Dealer and love the car too! More
by trese08
